A Prototype of eConsultancy System for Users’ Skills Improvement in Enterprise Resource Planning (ERP) Implementation

Abstract

eConsultancy is a new way of consultancy services through online based platforms in services delivering, in which the concept of eConsultancy shares the common characteristics of eLearning that has been widely recognized and accepted in the educational sectors. This research aims to propose the effective eConsultancy prototype model aiding in the implementation of Full word before acronym- Enterprise Resource Planning (ERP) in an efficient and effective ways. The significance of this research focuses at development of eConsulatancy prototype that is met and satisfied by both ERP users and professional consultancy. The major finding suggested that eConsultancy system to improve users’ skills in ERP implementation should be consisted of three main components, which are the content engagement, interaction, and effective appraisal.