Now showing items 1-5 of 5
Service quality, satisfaction, and behavioural intentions : a study of low-cost airline carriers in Thailand
Purpose - The purpose of this paper is to examine the relationships among the constructs of service quality, satisfaction, and behavioural intentions in passengers of three low-cost carriers (LCCs) offering airline services ...
Social capital in Southeast Asian business relationships
Social capital is the glue and the lubricant facilitating network behavior [Anderson, A. & Jack, S. (2002). The articulation of social capital in entrepreneurial networks: a glue or a lubricant?. Entrepreneurship & ...
How exporters' and intermediaries' resources influence export performance
Purpose: The purpose of the paper is to investigate the influence of firm resources and export intermediary resources on export performance using the resource-based view (RBV). Methodology: Data was collected from 320 ...