Now showing items 1-6 of 6
How exporters' and intermediaries' resources influence export performance
Purpose: The purpose of the paper is to investigate the influence of firm resources and export intermediary resources on export performance using the resource-based view (RBV). Methodology: Data was collected from 320 ...
Social capital in Southeast Asian business relationships
Social capital is the glue and the lubricant facilitating network behavior [Anderson, A. & Jack, S. (2002). The articulation of social capital in entrepreneurial networks: a glue or a lubricant?. Entrepreneurship & ...
Service quality, satisfaction, and behavioural intentions : a study of low-cost airline carriers in Thailand
Purpose - The purpose of this paper is to examine the relationships among the constructs of service quality, satisfaction, and behavioural intentions in passengers of three low-cost carriers (LCCs) offering airline services ...
The Antecedents and Consequences of Customer Engagement: An Exploratory Study on Mobile Network Business in Thailand
This study explores the antecedents and consequences of customer engagement behavior in the Thai mobile network business. A qualitative research using 15 interviews was conducted to identify the service quality dimensions, ...