Browsing by Author "Barnes, John Arthur"
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    A proposed enhancement initiative for employee engagement, organizational resiliency, and organizational sustainability: a case of the center for diversity and National Harmony (CDNH) Myanmar
    (Bangkok : Assumption University, 2023) Naing, Nyi Nyi ; Sirichai Preudhikulpradab ; Barnes, John Arthur
    This mixed-method research has three objectives: 1) examine the current condition of employee engagement, organizational resiliency, and organizational sustainability of all employees' levels and rank the priority needs; 2) explore interviewees’ perceptions of how to enhance employee engagement, organizational resiliency, and sustainability. 3). develop an initial proposal for enhancement initiative, organizational resiliency, and sustainability at CDNH. The instruments employed included: a\structured questionnaire (N=90) and an in-depth interview (N=10). The target populations comprise all employees, middle-level management, and top-level management, the purposive sampling method. The data analysis treatments include descriptive statistics and PNI Modified for the structured questionnaire and contents analysis for the interview. Findings showed that based on the PNI modified, Employee Engagement (PNI Modified =0.345) was ranked as the priority need for organizational sustainability in the Center for Diversity and National Harmony, Organizational Resilience (PNI Modified = 0.334) was ranked as the second priority need level, the Organization Sustainability (PNI Modified = 0.249) was ranked the third. The recommendations are that the CDNH organization focuses on the three main competencies factors to develop enhancement initiatives for employee engagement, organizational resiliency, and organizational sustainability. Lastly, the data obtained from the questionnaire and open-response questions were analyzed by using descriptive statistics and content analysis. According to the content analysis inter-coding, social harmony, stakeholder engagement, and accountability and transparency had been mentioned among 10 informants that could be improved for employee engagement, organizational resilience, and organization sustainability. Additionally, the key informants believe that team building, creating a good working environment, and staff capacity building are factored in developing these three areas. As there are many levels and employees within the organization at the same time, it might not be unity. Moreover, allocating their workplace without creating or supporting a good working environment was discussed among 10 key informants. Lastly, the informants believe that building staff capacity was considered a critical need for employees according to their tasks and responsibility. For further studies, to identify conducting research focused on stakeholders' engagement and working conditions, as well as employees' satisfaction in the Center for Diversity and National Harmony.
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    Assessing employees’ belongingness for long-term sustainability of the company:a case of G Company, Bangkok, Thailand
    ( 2020) Luo, Yijun ; Barnes, John Arthur
    Employees’ belongingness is related to the long-term sustainability of the company and determines the core competitive talent advantage of the company. However, many companies, especially small-medium enterprises in Bangkok, have been plagued by the weak Employees’ belongingness and high employees’ turnover. This study examined the influencing factors on Compensation&Benefits, company culture, professional training, and career development four aspects of employees’ belongingness in G company Bangkok, Thailand. The objectives of this study are first to conduct an assessment of the employee’s belongingness. Second, to propose an improvement plan to enhance employees’ belongingness for G company. This study employed a structured questionnaire comprises of 25 questions. The total actual participant respondents were 48. The researcher used descriptive statistics for demographic data and multiple regression analysis to test the relationship between Compensation&Benefits, company culture, professional training, career development, and employees’ belongingness. The finding of this paper indicated that there a positively strong relationship between Compensation&Benefits, company culture and employees’ belongingness based on the data obtained from the survey, the researcher proposed an employees’ belongingness improvement plan for G Company.
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    The priority needs of parents' satisfaction on an art course for their children: a case of ABC Art Institute
    (Bangkok : Assumption University, 2022) Geng, Linhan ; Sirichai Preudhikulpradab ; Barnes, John Arthur
    This paper is a survey-based study with two research objectives, namely to identify the most important factors affecting parents' satisfaction, and to present a set of suggestions to improve parents' satisfaction. The research site was ABC Art Institution, Chengdu, China. The sample size in this study comprises the 35 respondents who filled out the questionnaire and eight informants who were interviewed. The tools used were a structured questionnaire and personal interview guide . Chronbach’s alpha and Item – Objective Congruence were used for reliability and validity test. Personal interviews used purposive sampling. Quantitative data was analyzed using descriptive statistics and Pearson correlation. Qualitative data was analyzed using content analysis . Key research results showed that learning contents (P< 0.001, r=0.574), skills development (P=0.028, r=0.371), learning process (P= 0.001, r=0.525), teacher and student interaction (P< .001, r=0.559), and tuition fee (P < .001, r=0.573) were significantly correlated with parents' satisfaction. Seven suggestions include: ABC Art Institution could offer more selection classes; Teachers should increase the guidance on children's imagination and create reasonable expectations for parents. Teachers must give feedback after class, interact with parents and children frequently, visit parents regularly, and externalize teaching effects regularly.