Browsing by Author "Chanita Jirachot"
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ItemCritical factors for an effective order entry performance in business value chain
ItemInvestigating methods and challenges of Kaizen execution: a case study of an engineering firm in PakistanKAIZEN is a system of a continuous endeavor by an organization to improve its business activities and processes, the goal being to improve the quality of products and services so that the organization can meet full customer satisfaction. Kaizen can be an integrated and company-wide approach through collaboration of all the levels of the organization: top management, middle managers and front-line employees. Commitment, genuine participation and motivation of all the three actors are critical factors. The purpose of this study is to assess the methods and challenges faced by ABC Engineering Pvt., Ltd. in executing and sustaining kaizen. Quality circles were established and the 5S’s were deployed as a beginning of kaizen execution in the firm.