Browsing by Author "Fernando, Maria Socorro"
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    Designing a proposed organizational climate model : the case of the workplaces of civil servants, Kingdom of Cambodia
    (Bangkok : Assumption University, 2023) Ol, Ro ; Kitti Phothikitti ; Fernando, Maria Socorro
    The study has three objectives: (1) to determine the influence of structure, warmth, support, identity and reward on the perceived workplace organizational climate (PWOC); (2) to explore influence of PWOC on job performance; and (3) to design a proposed model for organizational climate (OC) for Cambodian Civil service workplaces based on the findings. A cross-sectional design approach and a quantitative approach were applied in the research study. Structural Equation Model were utilized to conduct statistical analysis and to analyze the relationships between the measured variables, and latent constructs as well as to construct the model. The results indicate that there were four OC factors, such as structure, warmth, support and identity, that provide significant influence on the PWOC at the level of .05. Also, it is found that these four factors show significant and positive impact on job performance as mediated by the PWOC. Then, a proposed OC Model for workplaces of Cambodian civil servants was drawn from the findings of the study. The study recommends further research, taking into account different kinds of organizations including government or non- governmental organizations or private sector institutions, and by applying a mixed-method approach.
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    Developing an improvement plan for organizational leadership, management functions, interpersonal and intrapersonal skills for a government ministry
    ( 2020) Da Silva, Elisa Maria ; Sirichai Preudhikulpradab ; Fernando, Maria Socorro
    This study examined the current conditions of the Civil Service Commission of Timor-Leste in terms of the organizational leadership, management functions, and interpersonal and intrapersonal skills and proposed an improvement plan to enhance the four variables. Data were collected using structured questionnaires and interviews. Thirty-five participants completed the questionnaires, of which six participants were interviewed based on purposive sampling. The interview transcript was validated by three coders; the responses from the structured questionnaires were analyzed using descriptive statistics. The quantitative and qualitative analysis results showed the participants understand their current situation and recognize the need for a capacity building program to enhance their competence and skills in four areas of organizational leadership, management functions, interpersonal skills, and intrapersonal skills.