Repository logo
  • English
  • ไทย
  • Log In
    New user? Click here to register. Have you forgotten your password?
external-link-logo
  • Communities & Collections
  • All of AU-IR
  1. Home
  2. Browse by Author

Browsing by Author "Navarat Siwasampattikul"

  • 0-9
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z

  • ก
  • ข
  • ฃ
  • ค
  • ฅ
  • ฆ
  • ง
  • จ
  • ฉ
  • ช
  • ซ
  • ฌ
  • ญ
  • ฎ
  • ฏ
  • ฐ
  • ฑ
  • ฒ
  • ณ
  • ด
  • ต
  • ถ
  • ท
  • ธ
  • น
  • บ
  • ป
  • ผ
  • ฝ
  • พ
  • ฟ
  • ภ
  • ม
  • ย
  • ร
  • ล
  • ว
  • ศ
  • ษ
  • ส
  • ห
  • ฬ
  • อ
  • ฮ
Results Per Page
Sort Options
  • Item
    Factors influencing job satisfaction of Gen X and Gen Y in a financial institution: a case study of global payment service department
    (Assumption University Press, 2017) Navarat Siwasampattikul ; Fernando, Maria Socorro Cristina L.
    Financial institutions are very competitive and developing its human resources is one of the strategies to make companies strong and competitive. Job satisfaction is one of the key factors that motivate employees to do their best. In this research, data was collected using offline and online questionnaire from 135 employees who currently work at a Global Payment Service Department. The survey included five-point Likert scale to measure four independent variables (participation in decision making, empowerment, reward and recognition and workplace environment) and job satisfaction. The findings indicated that it is important for managers to improve job satisfaction to enhance retention rate and job loyalty.

Contact Us

St. Gabriel's Library (Hua Mak Campus)
592/3 Soi Ramkhamhaeng 24, Ramkhamhaeng Rd., Hua Mak, Bang Kapi, Bangkok 10240, Thailand

(662) 3004543-62 Ext. 3403

library@au.edu

The Cathedral of Learning Library (Suvarnabhumi Campus)
88 Moo 8 Bang Na-Trad Km. 26 Bang Sao Thong, Samut Prakan 10570, Thailand

(662) 7232024

library@au.edu

Website:  www.library.au.edu