Browsing by Author "Papali, Andre Solomon"
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ItemA comparative study on the importance of customer orientation of frontline employees in the service industry( 2019) Papali, Andre Solomon ; Chittipa NgamkroeckjotiThis research aims at finding a measurement system for companies to successfully measure their customer orientation. The research methodology adopted here would help companies to completely measure their customer’s outlook and to successfully integrate necessary changes to their internal structure.