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Browsing by Subject "Consumer satisfaction"

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  • Item
    Airline passengers' nationality and attitude towards complaining on passenger complaint behavioral intention and service recovery
    (Assumption University, 2012) Sichao, Tang
  • Item
    The antecdents and consequence of perceived customer value : a study of counter brand facial skincare products in Bangkok
    (Assumption University, 2010) Rungsiri Padungrat ; Assumption University. Martin de Tours School of Management and Economics
  • Item
    The antecedents and consequence of perceived customer value : a study of counter brand facial skin care products in Bangkok
    (Bangkok : Assumption University, 2010) Rungsiri Padungrat ; Theingi
  • Item
    Antecedents of repurchase intention in the context of organic food in Bangkok, Thailand
    (Bangkok : Assumption University, 2015) Kanokkwan Fleur-Marie Amornsin
  • Item
    Brand loyalty and consumer's trust : a study on Nestle's Cerelac in Chennai, India
    (Assumption University, 2005) Achuthan, Manu Sree
  • Item
    Chinese customers' switching intentions among commercial banks in Kunming City, Yunnan, China
    (Assumption University, 2007) Qi, Qi Zhang
  • Item
    The cognitive, affective, and conative relationship: a case study of logistics outsourcing for LPG Autogas Stations in Bangkok Metropolitan Region, Thailand
    (Bangkok : Assumption University, 2015) Nutthapatsorn Yutthana
  • Item
    A comparative study of Asian and Western customers' satisfaction with the service quality of Suvarnabhumi International Airport
    (Bangkok : Assumption University, 2008) Thidarath Chuenprasertsuk
  • Item
    A comparative study of repurchase intention concerning luxury products between Thai and Chinese customers
    (Bangkok : Assumption University, 2015) Di, Sun
  • Item
    A comparative study of switching intention among customers of two banks in Bangkok
    (Bangkok : Assumption University, 2010) Thanita Jeewanarungson
  • Item
    A comparison of perception, overall satisfaction and consumer behavior among Western, Asian, and Thai MRT passengers
    (Assumption University, 2007) Sirion Chaipoopirutana ; Assumption University. Martin de Tours School of Management and Economics
    This study aims to compare the differences in perceived service quality. satisfaction, and con- sumer behavior of Western, Asian, and Thai Bangkok subway customers. The data was collected from 606 respondents using the SERYPERF, overall satisfaction, and consumer behavior research survey instruments. The results revealed that perceived service quality, and overall satisfaction between three groups of MRT customen ~ significantly different buJ there was no significant difference in con- sumer behavior between three groups of MR.. T CU3tomers.
  • Item
    Competitive aspects of brand value for mobile phone industry created by brand equity
    (Assumption University, 2002) Jarusin Pornpakdeetawanugoon
  • Item
    Consumer behavior and satisfaction of consumers of Nescafe and Moccona
    (Assumption University, 2002) Nassatorn Sirigulpradid
  • Item
    Consumer satisfaction for medical services in selected private hospitals : a research on the medical services of the Republic of the Philippines
    (Assumption University, 2010) Faderogaya, Ryan
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    Consumers' preception of product quality,service quality and price fairness and their relationship with consumer satisfaction and loyalty : a study of Honda service centers in Bangkok
    (Assumption University, 2005) Kunnath, Winson Joseph
  • Item
    Customer satisfaction analysis on a mobile phone company
    (Assumption University, 2004) Jittinun Chonsaktrakul
  • Item
    Customer satisfaction and job satisfaction in the office of personnel management : a case study of the Office of Personnel Management of Assumption University
    (Assumption University, 2000) Siriwan Apinunrungroj
  • Item
    Customer satisfaction and the servqual model : a case study of health land spa and massage
    (Assumption University, 2007) Wareerat Ruj-ularn
  • Item
    Customer satisfaction for service quality of the Bangkok International Airport
    (Assumption University, 2005) Kwankaew Tirasirichai
  • Item
    Customer satisfaction with service quality of hospital
    (Bangkok : Assumption University, 2011) Kuntalee Korkeatsirikul ; Nucharee Supatn

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