Browsing by Subject "Organizational development"
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    Increasing employee motivation and use of ERP system to enhance organizational performance
    (Bangkok : Assumption University Press, 2021) Lwin, Mya Mya
    This action research aims to study how to enhance organizational performance level at AAA, an electrical engineering and manufacturing company in Myanmar, which has initiated technology use in the operations by implementing ERP (Enterprise Resource Planning) system. The current situations were diagnosed by SWOT and STAR analysis and it was found that employee motivation and use of ERP system were required to improve to bring higher organizational performance level. Therefore, appropriate organization development interventions (ODIs) for the independent variables, which are employee motivation and use of ERP system, were designed and conducted to sixty participants of the focal company to meet the organizational expectations. Data was collected qualitatively through participatory and non-participatory observations and semi-structured interviews and quantitatively through surveys at pre and post-ODI stages. The impact of ODIs was analyzed by paired sample t-test, regression analysis, and content analysis and the outcomes indicated that employee motivation and use of ERP system and the level of organizational performance level have improved after ODIs. The results proved that the improvements of the independent variables positively impacted organizational performance. In concluding the research project, the results were reviewed and the author gave recommendations for the further development of the focal company.
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    An organization development intervention to enhance the learning organization: a case study of student affairs, Assumption University of Thailand
    ( 2021) Tana Kaipunlert
    Higher education is evolving rapidly in today’s environment of global connectivity, technological advances and student diversity. The education industry must respond to these changes in order to remain viable. As a key division in the university, Student Affairs plays a vital role in helping universities respond to changes by ensuring that students’ needs are addressed effectively. To accomplish this, Student Affairs must continuously be able to improve by becoming skilled at creating, acquiring and transferring knowledge, in short, it must become a learning organization. The purpose of this study is to enhance the Student Affairs Division of Assumption University to become a learning organization by using organizational development methods including diagnostic procedures, organizational interventions and training programs. Qualitative and quantitative methods were utilized for this study. Data was collected through interviews and questionnaires. Pre-ODI analysis revealed that members of Student Affairs, although cognizant of the importance of some aspects of the learning organization, were not consistent in their behavior and actions. OD interventions were employed to increase both knowledge and behavior in regards to learning organization culture. They included team building, coaching, Appreciative Inquiry and SOAR workshops. Post-ODI analysis of the experimental and control groups using a paired samples t-test, supported by a calculation of Cohen’s effect size, revealed a significant difference in the total gain scores for Pre-ODI and Post-ODI results. The interventions were found to have an effective result in enhancing the learning organization culture in the Student Affairs Division of Assumption University.
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