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    Developing an improvement plan for organizational leadership, management functions, interpersonal and intrapersonal skills for a government ministry 

    Da Silva, Elisa Maria; Sirichai Preudhikulpradab; Fernando, Maria Socorro (2020)

    This study examined the current conditions of the Civil Service Commission of Timor-Leste in terms of the organizational leadership, management functions, and interpersonal and intrapersonal skills and proposed an improvement plan to enhance the four variables. Data were collected using structured questionnaires and interviews. Thirty-five participants completed the questionnaires, of which six participants were interviewed based on purposive sampling. The interview transcript was validated by three coders; the responses from the structured ...