Browsing by Author "Marissa Chantamas"
Marissa Chantamas (Bangkok : Assumption University, 2016-11)
Marissa Chantamas (2009)
This research studied student satisfaction and its influence on motivation for study. In this view students are not simply people who come to receive a service but are active participants because they are part of the institution's organization. Therefore, assessing student satisfaction on multiple dimensions are important for the strategic planning in the educational institution. The measurement used is based on SERVQUAL, which divides the service component into five dimensions. Another measure is based on the Motivated Learning Strategies ...