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    Quality Assurance Training: Culture or Calamity 

    Shawyun, Teay; Sabico, Shaun Louie (2012-11)

    Pandemics of quality normally call for building a quality culture that ensures quality to be successful. Buildingquality culture, though a key factor of successful quality practices, should be an inherent predisposition of academics, rather than acquired quality culture through training. A key research question is whether training isrelated to a culture that pertains to quality and performance . This paper studies the assessors‘ training in quality assessment, perceived improvements in two main dimensions of knowledge, use of quality system, ...