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    A Longitudinal Study on the Students’ Satisfaction Index 

    Shawyun, Teay; Wichanee Kuptawathin; Krisda Tanchaisak (2012-11)

    This study is a report of an ongoing research project of Assumption University in the attempt to examine the quality of performance offered to the undergraduate students. One dimension of educational quality is the ability to respond to student' needs. This is an important contribution to the overall image of the University. Hence, it is important to track their satisfaction level, in other words, university should examine whether the university could match the expectations of the students, This research project's objective was to compare the ...
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    Quality Assurance Training: Culture or Calamity 

    Shawyun, Teay; Sabico, Shaun Louie (2012-11)

    Pandemics of quality normally call for building a quality culture that ensures quality to be successful. Buildingquality culture, though a key factor of successful quality practices, should be an inherent predisposition of academics, rather than acquired quality culture through training. A key research question is whether training isrelated to a culture that pertains to quality and performance . This paper studies the assessors‘ training in quality assessment, perceived improvements in two main dimensions of knowledge, use of quality system, ...
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