Now showing items 1-2 of 2

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    Factors affecting the assurance of savings in the cooperatives from the perspective of member: a case study of Assumption University savings & credit coperative limited (AUSCC) 

    Annop Peungchuer; Amara Tirasriwat; Mathew, Asha; Naruemol Tridechapol (Assumption University Press, 2019)

    The purpose of this study was to examine factors affecting savings in AUSCC, focusing on factors affecting the confidence or assuranceof savings,needs assessment for confidence, andguidelines to enhance the level of confidence ofmembers.Factor analysis, priority need index, and analysis of variance for testing the differencesofAUSCC members’ qualifications towardsthe assurance of savings in AUSCCwere utilized.Thefindings revealed that thedifference in position and salary of AUSCC members has resulted in the different perception towards ...
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    Improving service quality of the restaurant staff: a case study of Deutsches Eck pub & restaurant 

    Sirilak Benjamin; Fernando, Maria Socorro Cristina L. (2016)

    This study focused on improving the service quality of the restaurant staff in terms of communication, assurance and responsiveness at Deutsches Eck pub and restaurant. The researcher conducted the survey of the restaurant service by using questionnaires with 35 selected customers and conducted the interviews with two managements in the Pre-ODI and Post-ODI phases. Interview data was used as qualitative data. Mean and frequency were used as the quantitative data from the questionnaire. Paired Sample T - Test was used to determine the initial ...