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    Investigating methods and challenges of Kaizen execution: a case study of an engineering firm in Pakistan 

    Karimi, Haris; Chanita Jirachot (Assumption University Press, 2018)

    KAIZEN is a system of a continuous endeavor by an organization to improve its business activities and processes, the goal being to improve the quality of products and services so that the organization can meet full customer satisfaction. Kaizen can be an integrated and company-wide approach through collaboration of all the levels of the organization: top management, middle managers and front-line employees. Commitment, genuine participation and motivation of all the three actors are critical factors. The purpose of this study is ...