ABAC ODI: Vol. 7, Issue. 2 (July - December 2020)

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    Findings of main obstacles facing Thai SMEs towards business growth sustainability
    This paper aims to provide insight information into main competencies thirty-four local Small and Medium-sized Enterprises (SMEs) are lacking in order to achieve their business performance and sustained healthy economic growth. The data was obtained from Researchers' five day-planned productivity improvement to individual firms during the year 2017 to 2019 in Nakornpathom, Ratchaburi, Rayong, Samutprakan, and Samutsakorn provinces, and Bangkok. The information reveals that eighteen (18) or 52.94% of both small and medium enterprises have low entrepreneurial skills (the inability to identify and define a viable market niche, recognizing, envisaging, and formulating strategies for taking advantage of opportunities). This study also summarizes the lack of main management skills or competencies of the SMEs based on the study of Mitchelmore & Rowley (2009). The impact of these skills led to Thai SMEs' inability to: smoothly and continuously produce and deliver quality products to customers, keep costs down and compete, and attract and retain talent. Further studies should delve into specific entrepreneurial skills of SMEs owner/managers, which significantly impact firm performance and sustained growth. Consequently, current Thailand's SME promotion policies could be reviewed in order to differentiate existing promotional programs based on the quality of SMEs for their sustained development and effective utilization of SME's budgets.
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    Assessing employees’ belongingness for long-term sustainability of the company:a case of G Company, Bangkok, Thailand
    Employees’ belongingness is related to the long-term sustainability of the company and determines the core competitive talent advantage of the company. However, many companies, especially small-medium enterprises in Bangkok, have been plagued by the weak Employees’ belongingness and high employees’ turnover. This study examined the influencing factors on Compensation&Benefits, company culture, professional training, and career development four aspects of employees’ belongingness in G company Bangkok, Thailand. The objectives of this study are first to conduct an assessment of the employee’s belongingness. Second, to propose an improvement plan to enhance employees’ belongingness for G company. This study employed a structured questionnaire comprises of 25 questions. The total actual participant respondents were 48. The researcher used descriptive statistics for demographic data and multiple regression analysis to test the relationship between Compensation&Benefits, company culture, professional training, career development, and employees’ belongingness. The finding of this paper indicated that there a positively strong relationship between Compensation&Benefits, company culture and employees’ belongingness based on the data obtained from the survey, the researcher proposed an employees’ belongingness improvement plan for G Company.
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    Determining the influence of motivation and job satisfaction towards job performance of generation Y+Z employees of the RARE Company, China
    The purpose of the study was to determine the effect of intrinsic and extrinsic motivational factors and job satisfaction on job performance of the employees in the RARE Company in China in response to recommended plans on enhancing their motivation for higher company's performance. Quantitative data got accumulated from 55 operational-level officers working at the RARE Company through questionnaires. The results of the data were analyzed by using mean score, multiple and simple linear regression, along with oneway ANOVA. The results of the study show that intrinsic factors, including career plan, training, target incentive, teamwork has a significant effect on employees' satisfaction. In contrast, employees' satisfaction has a significant effect on job performance for the RARE company in China, so the management and human resources departments of the RARE Company should give priority to intrinsic motivation and job satisfaction so that employees at different levels in the company have a higher motivation to improve their job performance, which is beneficial to the long-term improvement of organizational performance.
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    The effect of inclusive leadership on employee well-being: a case of XYZ bank in Yunnan, China
    ( 2020) Lin, Chen
    In the context of economic globalization and the increase of global population mobility, in order to achieve better development, organizations must employ employees of different races, cultures, skills, and other different backgrounds, which directly leads to the increase of employee diversity. At the same time, with the improvement of the quality of life and the overall education level of the staff, the needs of the staff are differentiated. In order for these differentiated individuals to work happily, organizations must meet their differentiated needs. The purpose of the study was to determine the effect of inclusive leadership traits affecting employee well-being of XYZ Bank in China in response to recommended plans on enhancing the inclusiveness of leadership for higher employee well-being. Quantitative data got accumulated from 130 employees working through questionnaires. The result of the data was analyzed by using the mean score and multiple linear regression. The result showed that there was a significant effect between employee development, respect for employees, equal treatment, and value recognition toward employee well-being. Among them, employee development has the greatest significant impact on employee well-being, followed by respect for the employee has a significant impact on employee well-being, the third is the significant impact of equal treatment on employee well-being, and the last is the significant impact of value identity on employee well-being. It could be concluded that including findings, it was of imperativeness for the company to implement plans on improving the inclusiveness of leadership through relevant workshops, and set up new criteria or regulations within the company in exchange for higher employee well-being.
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    A proposed improvement plan on competencies and skills using generative analysis approach: a case of the staff of the Office of Graduate Studies Assumption University of Thailand
    The employees’ success at the workplace depends on their competence and skills to match job needs and make significant achievements to the institutional goals. The competency of employees within institutions depends on the knowledge, skills, and experience. The study focused on the identification of an improvement program on employee competency and skills within the office of graduate studies. The study demonstrated that the graduate school of business management plays an essential role in ensuring the employees attain the right competency and skills. The study employed a phenomenology approach as a part of qualitative research, using in-depth interviews for data collection, contents analysis, and interpretation. The key variable of the study included abilities on problem-solving, decision making, communication, teamwork, adaptability, and customer focus. The data analysis demonstrated varied results on the components depending on the measured variables. The findings indicated require action to improve employee competency, skills, and job performance. The office of the graduate studies improvement plan (OGSIP) focused on each analyzed component and was essential to improve the competence and skills of the employees within the institution. The framework of the improvement plan includes preparation and assessment, planning, implementing, and monitoring. Further studies recommended comprise the research on advancing performance improvement plans and the involved challenges.