ABAC ODI: Vol. 10, No. 2 (April 2023-September 2023)

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An empirical study on data reuse intention among social science researchers in Chengdu, Sichuan province, China
(Bangkok : Assumption University, 2023) Chen, Xiang; Poonphon Suesaowaluk
This study investigates the influencing factors of social science researchers’ intention to reuse data in Chengdu, Sichuan Province, China. The conceptual framework includes information quality, service quality, subjective norms, data repository, perceived effort, and intention to reuse data. The researchers conducted a quantitative method to distribute the online questionnaire to 500 social science researchers. The sample techniques were purposive, quota, and convenience sampling. Confirmatory Factor Analysis (CFA) and Structural Equation Model (SEM) were used to analyze the data and examine the research hypotheses. The findings show that information quality, service quality, subjective norms, perceived usefulness, perceived ease of use, and attitudes to data reuse significantly impact social science researchers’ intention to reuse data. In contrast, data repository has no significant impact on social science researchers’ intention to reuse data influences. It can effectively support the cycle between data sharing and reuse in the humanities and social sciences to promote the formation of ecology and provide references and suggestions for data management in this field.
Post-90s young people's turnover tendency and its implication for organization development: a mixed methods research
(Bangkok : Assumption University, 2023) Jiao, Debin; Sirichai Preudhikulpradab
In the 21st century, more and more post-90s young people gradually entered the workplace and became a new force that cannot be ignored. However, because of this group's unique group character, living environment, and employment concept, the turnover rate after 90 is generally higher, to a certain extent, increasing the cost of enterprises to bringing new challenges to the management of enterprises. This article uses a needs assessment study with two goals：1）to identify the priority needs of organizational factors in terms of a.) work values; b.) job satisfaction; organizational commitment; c) and d.) adaptiveness to change. 2）to propose a set of organizational development interventions according to the priority needs. This study used a semi-structured questionnaire with fixed options and open questions to collect data from interviewers. Data analysis and synthesis programs include descriptive statistics and content analysis. The actual sample was 193 respondents who completed the questionnaire, and 181 out of 193 respondents provided qualitative advice in the Open Questions section. Based on the main survey results of quantitative and qualitative data, and according to this, the corresponding OD intervention measures are put forward to provide a helpful reference for enterprises to reduce the turnover rate of employees after 90. This study found that, personalized on-the-job training, Fair pay distribution, Human enterprise atmosphere and Occupational adaptability can influence employees' turnover tendency.
An exploration of problem-solving style through the lens of psychological climate, cognitive style and idea style measures
(Bangkok : Assumption University, 2023) Clapp, Ray; Vorapot Ruckthum
There is a growing interest in a more inclusive conception of the activity of the ‘change process’ (person, product, process and press) particularly the aspects of the creative sub-process concerned with person and product. The variables Cognitive style and Idea style, have a common heritage that is rooted in a dichotomy concerned at one end with ‘adaption’ (improvements) while at the other end with ‘innovation’ (novelty). These characteristics have been used to describe the ‘creative concept’ where to date the emphasis has been on the pole concerned with ‘innovation continuum’. The pole is hence also concerned with adaption, but while the pole being a necessary and central aspect of both variables has nevertheless received relatively little attention. In this study, the primary objective was therefore to evaluate the coherence of Kirton’s ‘cognitive style’ measure of adaptive – innovative behavioural preferences with the measures of Idea styles. Therefore, another related objective was to evaluate the relationship between the cognitive style and ‘psychological climate’, consisting of ideas generated and problems identified as sub-components. The results show the ‘innovative pole’ of cognitive style is significantly related to both innovative idea style and the quantity of ideas generated (it is also explicitly supported by the facets of the personality variable ‘openness’). However, while a negative relationship between cognitive style and the adaptive style of ideas is a central aspect of Kirton’s cognitive style theory, no significant negative relationship was found. Instead, the adaptive style of ideas has a positive relationship to a factor within the measure of psychological climate or ‘the opportunity to contribute to change’. These findings position Kirton’s cognitive style measure as primarily in the domain of ‘personality’ and only partially coherent with the domain of ‘idea style’ the latter a carrier, rather than ‘a component of style’. Furthermore, while the variables of cognitive style and psychological climate show no significant relationship, they provide differential support to the ‘first two stages’ of the change process.
Coaching to enhance Thai forensic police officer's self-efficacy, meaningful work, and job crafting: a case study of the office of police forensic science
(Bangkok : Assumption University, 2023) Pornpavee Suramanee; Vorapot Ruckthum
For the past two decades, forensic science has been playing essential role in criminal investigation in Thailand. It has been praised as a game changer for criminal justice. The work of Thai forensic police officers has profoundly altered how police investigated crimes since it can provide evidence for answering crucial questions like Who? What? When? Where? Why? and How? more objectively and expeditiously among other available tools. Unfortunately, due to the nature of the behind-the-scenes type of work, Thai forensic police officers perceive themselves as just scientists working in some backroom laboratory who has no real influence nor decision making power in the overall investigation process. Thus, this study aims to explore these issues in the hope of enhancing the Thai forensic police officers’ (FPO) self-efficacy (SE), meaningful work (MW), and job crafting (JC). The study applied self-efficacy theory, meaning in work based on job characteristics theory and job crafting model as the theoretical framework. Three hypotheses were derived to evaluate significant difference between Pre-ODI and Post-ODI based on self-efficacy, meaningful work, and job crafting. Both qualitative and quantitative data were collected and used for analysis. They were obtained from 30 forensic police officers from eight different functions stationed in ten provinces using stratified sampling technique. Organization development interventions (ODI) were executed over the period of two months using individual coaching techniques, and questionnaires and interviews as instruments. Reflexive thematic analysis paired samples t-test, and Wilcoxon signed-rank test were chosen to analyze the data. Findings revealed that self-efficacy and meaningful work showed significant differences after the coaching intervention, whereas job crafting failed to exhibit any statistical significance.
A proposed enhancement initiative for employee engagement, organizational resiliency, and organizational sustainability: a case of the center for diversity and National Harmony (CDNH) Myanmar
(Bangkok : Assumption University, 2023) Naing, Nyi Nyi; Sirichai Preudhikulpradab; Barnes, John Arthur
This mixed-method research has three objectives: 1) examine the current condition of employee engagement, organizational resiliency, and organizational sustainability of all employees' levels and rank the priority needs; 2) explore interviewees’ perceptions of how to enhance employee engagement, organizational resiliency, and sustainability. 3). develop an initial proposal for enhancement initiative, organizational resiliency, and sustainability at CDNH. The instruments employed included: a\structured questionnaire (N=90) and an in-depth interview (N=10). The target populations comprise all employees, middle-level management, and top-level management, the purposive sampling method. The data analysis treatments include descriptive statistics and PNI Modified for the structured questionnaire and contents analysis for the interview. Findings showed that based on the PNI modified, Employee Engagement (PNI Modified =0.345) was ranked as the priority need for organizational sustainability in the Center for Diversity and National Harmony, Organizational Resilience (PNI Modified = 0.334) was ranked as the second priority need level, the Organization Sustainability (PNI Modified = 0.249) was ranked the third. The recommendations are that the CDNH organization focuses on the three main competencies factors to develop enhancement initiatives for employee engagement, organizational resiliency, and organizational sustainability. Lastly, the data obtained from the questionnaire and open-response questions were analyzed by using descriptive statistics and content analysis. According to the content analysis inter-coding, social harmony, stakeholder engagement, and accountability and transparency had been mentioned among 10 informants that could be improved for employee engagement, organizational resilience, and organization sustainability. Additionally, the key informants believe that team building, creating a good working environment, and staff capacity building are factored in developing these three areas. As there are many levels and employees within the organization at the same time, it might not be unity. Moreover, allocating their workplace without creating or supporting a good working environment was discussed among 10 key informants. Lastly, the informants believe that building staff capacity was considered a critical need for employees according to their tasks and responsibility. For further studies, to identify conducting research focused on stakeholders' engagement and working conditions, as well as employees' satisfaction in the Center for Diversity and National Harmony.
Strategy for creating empathetic organization culture through servant leadership : a case of prudential Myanmar
(Bangkok : Assumption University, 2023) Myint, Cho Yee Swe; Fernando, Maria Socorro C. L.
The global pandemic and political situation in Myanmar put leaders in the organizations to keep well-being of the employees as their priority. Prudential Myanmar encourages their leaders to be more empathetic with the employees being as servant leaders and provides necessary support to the employees throughout these years in challenging situations. Creating an empathetic organization culture is critical for the organization to become an employer of choice so organizations need to know what kind of strategy to be used to build the culture. The research was conducted to develop the strategy to create empathetic organization culture through servant leadership by using SOAR analysis and Appreciative Inquire framework to discover the strengths of the leaders and organizations and to explore the shared aspirations of employees. In this study, qualitative methods were applied, and data were gathered via structured interviews. Twenty informants from different level positions who are more than one year with Prudential Myanmar were selected to participate in the research. Data from interviews were analyzed by using content analysis with three coders consisting of the researcher, another coder from outside of the organization and one from the informants. The components of strengths include perceived organization support, perceived supervisory support, and rewards. The aspirations include future of organization, employees’ contributions, success of organization and difference between now and future. Finally, the strategy for creating an empathetic organization culture through servant leadership is formulated based on the strengths and aspirations of employees. There are common elements that informants from Prudential Myanmar would like organization to implement under organization support, supervisory support, and rewards while servant leadership serves as a foundation of the strategy to create an empathetic organization culture at Prudential Myanmar.
Factors and recommendations related to job burnout: a case of ABC University's lecturers
(Bangkok : Assumption University, 2023) Yun, Pengfei; Sirichai Preudhikulpradab
At present, teacher job burnout has become a major problem in the field of education. Over time, many people show anxiety and boredom about work. Job burnout refers to a state of physical and mental exhaustion produced under work pressure. The research site is at ABC University with two goals: 1. To examine the current job burnout situation at ABC University. 2. To propose some suggestions for improving job burnout at ABC University. This paper adopts a mixed-research approach, mainly collecting data through an online questionnaire. Data analysis includes descriptive statistics and content analysis. The actual sample was 170 respondents from ABC University, and 127 of the 170 respondents provided their suggestions in the open-ended question section. This study analyzes the factors that affect individual job burnout from the perspective of organizational behavior and hopes to put forward some suggestions to improve the job burnout situation at ABC University and bring a win-win for both individuals and organizations. Through the analysis of closed-ended questions, this study found that four factors: workload, workplace relationship, fairness, and job meaningfulness all impacted teacher job burnout. Through the analysis of open-ended questions, this study found that teachers' job burnout can be reduced by increasing teachers' wages, reducing teachers' workload, providing teachers with a fair evaluation system, and providing teachers with more learning opportunities.
Factors improving student's experiences: a case of online education live streaming platform
(Bangkok : Assumption University, 2023) Pu, Qiuxu
This study investigates the factors that influence students' experience with online education platforms. The research adopts a structured questionnaire survey and uses three characteristics of online education live streaming platform as independent variables, namely: quality of teacher, course design and platform function. The dependent variable is the student's experience. Quantitative data was collected through an online questionnaire involving 87 students who had participated in a Chinese online live streaming education platform. The results based on quantitative research show that the course design and platform functions in the online live streaming education platform have a positive impact on the student experience, while the teacher qualifications of the online education platform have no impact on the student experience. It is suggested that online education live streaming platforms pay more attention to time management in course design to make it easy for students to accept. In addition, the platform design team should improve product compatibility.
Mindfulness practice as a means to increase happiness and enhance service employees' work performance in hotels/resorts in Southern Thailand
(Bangkok : Assumption University, 2023) Boonyapak Sirirat; Kitikorn Dowpiset
The objective of this study is to present the improvement of employees’ work performance in the hospitality industry in Thailand after mindfulness implementation, including some successful cases and factors contributing towards better work performance. A qualitative approach was applied to this research based on observations of all employees (n=50) through an "Open Space/Marketplace" workshop and interviews of all supervisors and some randomly selected employees (n = 22) according to their availability. The findings identified 3 major areas of improvement: participation in terms of communication; patients' understanding; and prioritization (planning). The study focused on all employees working at the organization. The results show how mindful practices can be used in an organization and how they can help people change in certain ways. This leads to better team performance and big improvements in the organization's overall performance.
Cultivating cultural intelligence (CQ) through experiential learning-based english instruction at Beijing polytechnic
(Bangkok : Assumption University, 2023) Yu, Haixia; Lu, Lee Hsing
The study aims to cultivate students’ cultural intelligence (CQ) through experiential learning-based English instruction. The author used convenience sampling of her 2 teaching classes 53 students as the participants of the study. One class with 26 students was assigned to the experimental group and the other class consisting of 27 students was assigned to the control group. The author used quantitative methods: the Cultural Intelligence Scale (CQS) and a semi-structured interview (20 items) based on the CQS to collect data. The Scale’s creators had done the validity test of the CQS, therefore, the author only did the reliability test of the whole Scale consisting of four parts of the four dimensions of the CQ , and got Cronbach α of 0.886, 0.837，0.742, 0.777, and 0.824 respectively. Data collected from the experimental group were analysed after OD intervention and compared with the control group, which showed that the CQ development of the experimental group was higher than the control group. Since the pre-ODI and post-ODI data of the experimental group was not normally distributed, so the author used Wilcoxon Signed-rank test which required to use median to analyse the data. Since the data was not normally distributed, the author used the mean (average) of the media to compare the increase range of CQ in the experimental and the control class. Data showed that he experiential-learning based English instruction helped cultivate the 4 dimensions of CQ, more in the experimental class than those in the control class.
Cultivating student craftsmanship through OD interventions: a case study of the student union at Beijing polytechnic
(Bangkok : Assumption University, 2023) Wang, Li; Lu, Lee Hsing
This research aims to determine whether the organization development interventions (ODI) helped cultivate student craftsmanship in the Student Union. Through the new job design of the Student Union, students enhanced their commitment to their work and became more conscientious. The researcher adopted quasi-experimental design by using qualitative and quantitative methods to conduct the BPI case study. Based on the pre-and post-test design, 24 students in the Student Union from College QC participated as the intervention object, while the 28 students of the control group were from College HK. The quantitative part included survey questionnaires in pre-test and post-test stages, while the qualitative method included interviews. First, the researcher applied the Shapiro–Wilk test and found that the data was non-parametric type. Next, the researcher applied the spearman Rank correlation, Wilcoxon signed rank, and Mann-Whitney U tests to test hypotheses based on none parametric situations. After the ODI, all hypotheses’ tests confirmed statistically significant improvement in work engagement, students’ career commitment, and conscientiousness. The qualitative findings also supported that students' career commitment and conscientiousness significantly improved. In conclusion, the findings showed that students’ career commitment and conscientiousness could be improved by enhancing students' work engagement.
Systems thinking approach to transform individual's mindset and identity to improve innovation performance and organizational engagement: an action research study in MIN LONG ceramic art museum in China
(Bangkok : Assumption University, 2023) Sun, Lei; Lu, Lee Hsing
This study was aimed at the research of the organization development interventions on the individual's Open-mindedness (OM) and Identity (ID) to improve innovation performance (IP) and employee organization engagement (OE) in MIN LONG Ceramic Art Museum in China. The research sample consists of 4 leaders and 26 employees. The research methods were the questionnaire, semi-structured interview, and participatory observation. Quantitative data were collected to examine the change in OM, ID, IP, and OE levels. Qualitative data were collected to understand the result of organization development interventions on the employees. The researcher evaluated data with the Shapiro–Wilk test and found that data were not normally distributed. The Wilcoxon Signed-Rank Test, Spearman rank Correlation Test, and Ordinal logistic regression analysis were utilized in this study as statistical tools to prove hypotheses. After the organization's development interventions, the collected data confirmed an improvement in the OM, ID, IP, and OE. Based on Qualitative findings, Employees' innovation performance and organizational involvement have improved significantly. However, the findings showed that innovation performance and organizational engagement could be improved by enhancing employees' open-mindedness and identity.
The enhancement of student's organizational citizenship behavior to improve organizational embeddedness: an action research on Beijing polytechnic in Beijing, China
(Bangkok : Assumption University, 2023) Ma, Jun; Lu, Lee Hsing
This action research aims to enhance students' organizational citizenship behavior (OCB) to improve organizational embeddedness in a vocational college. The sample size of this research was 59 sophomore students, 30 in the experimental group and 29 in the control group. They came from Beijing Polytechnic (BP), majoring in mechanical and electrical engineering (MEE). This study's questionnaire instrument has 24 items. After the 16-weeks-intervention program, the author collected pre-intervention and post-intervention data and used the quantitative method. The author used the Shapiro-Wilk (S-W) test that data is non-parametric. The study findings are: (H1a) The Spearman's test was applied, and there is a statistically significant relationship between OCB and organizational embeddedness. (H2a) The Wilcoxon signed-rank sum test was applied, and there is a statistically significant difference in OCB and organizational embeddedness before and after ODI. (H3a) The Mann-Whitney U test was applied, and the effect of OCB on organizational embeddedness was statistical significance. The qualitative analysis's findings supported the alternative hypotheses. The study concluded that after ODI, participants' OCB level and organizational embeddedness increased.
Development of students' leadership characteristics model for international universities in Thailand
(Bangkok : Assumption University, 2023) Doowa, Natasha; Nathara Mhunpiew; Verayuth Boonpram
This research article aims to develop a student leadership characteristics model suitable for International Universities in Thailand students by exploring the desirable and current leadership characteristics of International University students. The research objectives are as follows. 1) To explore the desirable student leadership characteristics for International Universities in Thailand. 2) To identify the current student leadership characteristics for International Universities in Thailand. 3) To develop a student leadership characteristics model for International Universities in Thailand. 4) To verify the student leadership characteristics model for International Universities in Thailand. This study used qualitative and quantitative methods, and a sample size of 993 students was surveyed by the random sampling method. The research instruments of this study were a questionnaire, structured interview, and model evaluation form. Descriptive statistics were used for data analysis, including Frequency, Percentage, Mean, Standard Deviation, and PNImodified. According to the results, the synthesis table derived nine student leadership characteristics: intelligence, assertiveness, co-operative, trustworthiness, problem-solving, self-determination, ability to achieve, adaptability, and communication. The quantitative method used a survey questionnaire for desirable and current characteristics. Later, the Priority Need Index (PNImodified) identified all student leadership characteristics as the following ranks: 1) intelligence (0.134), 2) assertiveness (0.113), 3) co-operative skills (0.105), 4) trustworthiness (0.098), 5) problem-solving (0.098), 6) self-determination (0.097), 7) communication (0.094), 8) adaptability (0.093), and 9) ability to achieve (0.090). The outcome of this study is to develop a student leadership characteristics model by using the analysis results and the concept and practices suggested by three major theories of student development. The final model provided the concept and practical activities that help promote students in each of the student leadership characteristics.
Factors that motivate Chinese tour guides and Thai tour guides when learning the english language
(Bangkok : Assumption University, 2023) Ling, Muqi; Ngamthip Wimolkasem
Motivation has long been recognized as one of the determinant and exuberant factors in FL (foreign language) learning process and achievement. English, for its wide use across various walks, has long been inexorably viewed as the global language and becomes a basic educational skill required alongside “literacy and numeracy” all over the world. As a result, the major line of research in the field of FL learning and teaching has been prominently focusing on English. To keep in line with the trend that EFL (English as a foreign language) learner is often the focus of FL motivation research, this study aims to provide insights to FL motivation research by offering both quantitative and qualitative observation of a specific occupational group in a cross-cultural context. A mixed-method approach was employed, administering and collecting 68 self-report questionnaires and conducting 10 semi-structured interviews. The findings showed that all the four motivational factors’ levels studied were rated by “high” both groups, ranking from the highest “instrumental”, to “the need for achievement”, “self-confidence” and “integrative” respectively. Despite that the instrumentality of both groups’ motivation at the beginning is approximately the same, the component “self-efficacy” - such as persistence and the confidence in self to master a foreign language - plays a bigger role in Thai tour guides’ learning outcomes while Chinese tour guides is more driven and sustained by their enjoyment and the sense of achievement in their enjoyment. Pedagogical recommendations for motivational teaching of the English language can also be drawn from the findings, in relation to EFL learning environment with reflective learning experiences guided by corresponding monitoring and instruction along the process.
Art design major undergraduate's satisfaction towards online education: a case of public universities in Sichuan, China
(Bangkok : Assumption University, 2023) Dai, Yuhong; Satha Phongsatha
The paper aims to evaluate the essential determinants that have a significant effect on satisfaction for online education of art design major undergraduate students from four public universities in the Sichuan Province of China. Perceived Ease of Use (PEOU), Perceived Usefulness (PU), Attitude (ATT), Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI) and Satisfaction (SAT) were all investigated to determine if these constructs influence satisfaction of students with online education. The researcher applied a quantitative exploration approach with 487 samples and distributed the quantitative questionnaire to art design major undergraduates at four target universities. The multistage sampling approach was utilized in this survey. Confirmatory Factor Analysis (CFA) and Structural Equation Model (SEM) were utilized to determine the relationships of the variables under study. The entire hypotheses were supported by the results of the data analysis, in which social influence indicated the most powerful direct effect on satisfaction. For students to acknowledge and recognize the effectiveness of online education, university administrators and teaching staffs should pay sufficient attention to the factors which has generated significant influence on the satisfaction of the instruction, and consider the correlated teaching adjust or reform in the future according to the findings of this research.
Factors influencing undergraduate students' loyalty: a study of Thai private universities offering international programs
(Bangkok : Assumption University, 2023) Ngwira, Gift Henry; Apichart Intravisit
This study aims to identify factors that influence undergraduate students’ loyalty on their universities. The focus is on the international programs offered at six prominent Thai private universities in the greater Bangkok Metropolis and the outskirts area. A quantitative survey research method was employed. The respondents were Thai and International students who are between ages 18 and 25. An online survey was conducted using questionnaire distributed to 360 students. The researcher used quota sampling method in which 60 responses were obtained from each of the six universities. Results from Multiple Linear Regression analysis indicate that university image, reputation, functional service quality and student perceived value impact student satisfaction. University reputation scores highest on the students’ satisfaction (Beta = 0.755), followed by the students’ perceived value (Beta = 0.677), university image (Beta = 0.562) and functional service quality (Beta = 0.542), respectively. Results from Simple Linear Regression indicate that university image also impacts the students’ loyalty at the beta value (β) of 0.573. The findings conclude that Thai private universities should maintain and enhance university trustworthiness and heritage, such as campus culture, to build a favorable university image. It is also concluded that university reputation has the strongest impact on student satisfaction whereas student satisfaction has massive impact on student loyalty. Students from different universities do not express loyalty differently while students of different years of study hold distinct views when expressing loyalty to their respective universities.
Factors influencing the Thai-owned family business' effectiveness: a case of Vanachai group
(Bangkok : Assumption University, 2023) Vanich Chaipattanawanich; Sirichai Preudhikulpradab
This study is survey-based, using the structured questionnaire as the primary research instrument for data collection, analysis, and interpretation leading to a proposed recommendation for organization development. Research objectives: 1. to determine the factors influencing the effectiveness of a Thai-owned family business and the correlation among the independent variable, and 2. to propose recommendations for organizational development of the business based on the findings. The research site, population, and sample are a local Thai privately-owned company, full-time employees of 1,300 (N), and actual respondents of 348 (n) selected by simple random sampling and voluntary basis. The research findings showed that adaptability (Beta=.255, Sig<.000, Rank1), team collaboration (Beta=.239, Sig.<.000, Rank 2) and communication (Beta=.130, Sig<.022, Rank3) as the independent variables that significantly influenced the business’ effectiveness The proposed recommendations for organization development comprise individual, team, and organization levels.
Defining the next 2-5 years training & development programs: a case of NBTC Thailand
(Bangkok : Assumption University, 2023) Jirayu Srisuphol; Sirichai Preudhikulpradab
This qualitative research comprises two objectives: 1. to explore the insights of key informants (e.g., Senior-level officer, Mid-level officer, and officer) on the next 2 – 5 years' training and development programs for NBTC, an d 2. to propose the next 2 – 5 years' training and development programs for NBTC based on the content analysis of the interview passages. The research site is the Office of The National Broadcasting and Telecommunications Commission (Office of NBTC) main headquarters in the Phaholyothin Road area. The population is full-time employees of the Office of NBTC, who oversee every cluster of NBTC (Broadcasting Cluster, Administration Cluster, Telecommunications Cluster, Regional Affairs Cluster, and Strategic and Internal Affairs Cluster), while the actual key informants comprise 30 persons. The research instrument employed in this study is in-depth interview questions. The findings from the contents analysis inter-coding process revealed ten themes, consisting of 1) Basic knowledge, 2) Mission and Vision, 3) New Technologies, 4) Working Technique, 5) Term of Reference (TOR), 6) meeting minutes, 7) Online Class, 8) Leadership, 9) Critical thinking, and 10) Systematic thinking & Strategic Planning. The conclusion is that the top three priorities for the next 2-5 years of training & development programs are in the areas of 1) Basic knowledge, 2) Term of Reference (TOR), and 3) Mission and Vision and New Technologies. Recommendations are presented by orders of the officer-level, middle-level, and senior-level roles, with details provided in the following part of this paper
The effect of mental health literacy on psychological help-seeking intention, among Thai undergraduate students in Bangkok
(Bangkok : Assumption University, 2023) Shahidi, David; Johnson, Donald A.
This study aimed to examine the effect of mental health literacy on psychological help-seeking intention, mediated by social stigma and self-stigma (at level 1) and attitudes toward seeking psychological help (at level 2) as posited in the form of 4 nested models. Based on the data from 1000 young adult Thai undergraduate students from universities across Bangkok, Thailand. The results revealed that the research instruments were psychometrically sound, that the full path model (model number 4) was the best fitting model, and that the students' mental health literacy had a positive effect on their attitudes and psychological help-seeking intention. This literacy level led to the students being highly aware of the stigmas present in their context, which was reflected in their stigma scores. Social stigma and self-stigma negatively mediated the effect of mental health literacy on attitudes and intention. And ultimately, attitudes had a direct positive effect on students' psychological help-seeking intention. The proposed model was adequate in predicting the students' psychological help-seeking intention

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