Tourists' perceptions of hotel frontline employees' questionable job-related behavior
by Wanwisa Wipoosattaya
Title: | Tourists' perceptions of hotel frontline employees' questionable job-related behavior |
Author(s): | Wanwisa Wipoosattaya |
Degree name: | Master of Business Administration |
Degree level: | Masters |
Degree discipline: | Business Administration |
Degree department: | Graduate School of Business |
Degree grantor: | Assumption University |
Issued date: | 2001 |
Publisher: | Assumption University |
Description: |
Thesis (MBA) -- Assumption University, 2001. |
Subject(s): | Receptionists
Hotels -- Employees Hospitality industry |
Resource type: | Thesis |
Edition: | 1st ed. |
Extent: | 129 p. : ill. ; 31 cm. |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights: | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. |
URI: | http://repository.au.edu/handle/6623004553/1669 |
Files in this item (EXCERPT) |
|
View AU-Thesis-Abstract-144882.pdf ( 187.05 KB ) |
Files in this item (CONTENT) |
|
View AU-Thesis-Fulltext-144882.pdf ( 5.15 MB ) |
This item appears in the following Collection(s) |
|
|