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dc.contributor.authorChavez, Gloria
dc.identifier.citationABAC ODI Journal : Vision. Action. Outcome. 3, 2 (July-December 2016), 28-61en_US
dc.description.abstractIn the present competitive world of business, organizations need constant improvement in their organizational performance in order to survive in the unprecedented changes, Many previous research studies revealed that employee performance had positive relationships directly with organizational performance; as employees are nobody but the customers themselves. This research study focused on the benefits of leadership management and employee engagement in terms of working as a team. The main purpose of the action research was to develop cross-cultural leadership skills as well as cross-cultural team working skills at Best Water Technology (Thailand), a multinational enterprise in Thailand. This was done through Organization Development Interventions (ODI) by implementing Whole Brain Literacy (WBL) together with Neuro-Linguistic Programming (NLP). The action research was conducted in three phases (pre-ODI / ODI / and post-ODI) to determine the differences between the pre-ODI phase and the post-ODI phase. The findings of this research disclosed the WBL and NLP concepts implemented in OD interventions were effective and valuable not only for personal development but also for organizational development as they developed cross-cultural leadership skills and cross-cultural team working skills among organizational members.en_US
dc.format.extent54 pagesen_US
dc.rightsThis work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.en_US
dc.subjectOrganization developmenten_US
dc.subjectOrganization development interventionen_US
dc.subjectCross-cultural leadershipen_US
dc.subjectCross-cultural teamworken_US
dc.subjectMultinational enterpriseen_US
dc.subjectWhole Brain Literacyen_US
dc.subjectNeurolinguistic programmingen_US
dc.subject.otherABAC ODI Journal : -- Vision. Action. Outcome.
dc.subject.otherABAC ODI Journal : -- Vision. Action. Outcome. -- 2016
dc.titleDeveloping cross-cultural leadership skills and cross-cultural team working skills through organization development intervention: a case study of a multinational enterprise (MNE) in Thailanden_US
dc.rights.holderAssumption Universityen_US
mods.genreJournal Articleen_US
mods.location.physicalLocation4th Floor (Cathedral of Learning)en_US[Full Text] (

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