Designing and implementing ODI to improve communication and coordination: a case study standard manufacturing Co., Ltd., secretarial section
by Wantida Khumtong; Sirichai Preudhikulpradab
Title: | Designing and implementing ODI to improve communication and coordination: a case study standard manufacturing Co., Ltd., secretarial section |
Author(s): | Wantida Khumtong
Sirichai Preudhikulpradab |
Issued date: | 2016 |
Citation: | ABAC ODI Journal : Vision. Action. Outcome. 3, 2 (July-December 2016), 107-119 |
Abstract: |
This is a research project with a proposed ODI to improve the communication and coordination between the secretarial section and other departments. The researcher designed an appropriate OD Intervention to improve communication and coordination. The first intervention was designing a manual and provided training to the departments who coordinated directly with the secretarial section. The second intervention involved communication training for the secretarial section. This study used quantitative research method. It consisted of two sets of questionnaire used for secretarial section and other departments. The statistical analysis was applied to analyze the data to obtain the mean, percent, and standard deviation. T-Test was used to measure the effect of the OD interventions between the pre and the post sessions. The OD interventions were implemented in three weeks. The results of the findings reveal that the designed interventions significantly impacted communication and coordination between secretarial section and other departments. The training for improving communication skills at secretarial section also had a significant effect. |
Subject(s): | ABAC ODI Journal : -- Vision. Action. Outcome.
ABAC ODI Journal : -- Vision. Action. Outcome. -- 2016 |
Keyword(s): | Communication
Coordination Supportive role |
Resource type: | Journal Article |
Extent: | 13 pages |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights: | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. |
Rights holder(s): | Assumption University |
URI: | http://repository.au.edu/handle/6623004553/18156 |
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