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Designing and implementing ODI to improve communication and coordination: a case study standard manufacturing Co., Ltd., secretarial section

by Wantida Khumtong; Sirichai Preudhikulpradab

Title:

Designing and implementing ODI to improve communication and coordination: a case study standard manufacturing Co., Ltd., secretarial section

Author(s):

Wantida Khumtong
Sirichai Preudhikulpradab

Issued date:

2016

Citation:

ABAC ODI Journal : Vision. Action. Outcome. 3, 2 (July-December 2016), 107-119

Abstract:

This is a research project with a proposed ODI to improve the communication and coordination between the secretarial section and other departments. The researcher designed an appropriate OD Intervention to improve communication and coordination. The first intervention was designing a manual and provided training to the departments who coordinated directly with the secretarial section. The second intervention involved communication training for the secretarial section. This study used quantitative research method. It consisted of two sets of questionnaire used for secretarial section and other departments. The statistical analysis was applied to analyze the data to obtain the mean, percent, and standard deviation. T-Test was used to measure the effect of the OD interventions between the pre and the post sessions. The OD interventions were implemented in three weeks. The results of the findings reveal that the designed interventions significantly impacted communication and coordination between secretarial section and other departments. The training for improving communication skills at secretarial section also had a significant effect.

Subject(s):

ABAC ODI Journal : -- Vision. Action. Outcome.
ABAC ODI Journal : -- Vision. Action. Outcome. -- 2016

Keyword(s):

Communication
Coordination
Supportive role

Resource type:

Journal Article

Extent:

13 pages

Type:

Text

File type:

application/pdf

Language:

eng

Rights:

This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.

Rights holder(s):

Assumption University

URI:

http://repository.au.edu/handle/6623004553/18156
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  • ABAC ODI: Vol. 3, Issue. 2 (July - December 2016) [9]


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Copyright © Assumption University.
All Rights Reserved.

Contact Us

The St. Gabriel's Library   
Hua Mak Campus  
Ramkhamhaeng 24, Hua Mak  
Bangkok Thailand 10240  
Tel.: (662) 3004543-62 Ext. 3402  
Fax.: (662) 7191544  
E-Mail Library : library@au.edu  


The Cathedral of Learning Library
Suvarnabhumi Campus
Bang Na-Trad Km. 26 Bangsaothong
Samuthprakarn Thailand 10540
Tel.: (662) 7232024, 7232025
Fax.: (662) 7191544
E-Mail Library : library@au.edu
 

 

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