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dc.contributor.authorWantida Khumtong
dc.contributor.authorSirichai Preudhikulpradab
dc.identifier.citationABAC ODI Journal : Vision. Action. Outcome. 3, 2 (July-December 2016), 107-119en_US
dc.description.abstractThis is a research project with a proposed ODI to improve the communication and coordination between the secretarial section and other departments. The researcher designed an appropriate OD Intervention to improve communication and coordination. The first intervention was designing a manual and provided training to the departments who coordinated directly with the secretarial section. The second intervention involved communication training for the secretarial section. This study used quantitative research method. It consisted of two sets of questionnaire used for secretarial section and other departments. The statistical analysis was applied to analyze the data to obtain the mean, percent, and standard deviation. T-Test was used to measure the effect of the OD interventions between the pre and the post sessions. The OD interventions were implemented in three weeks. The results of the findings reveal that the designed interventions significantly impacted communication and coordination between secretarial section and other departments. The training for improving communication skills at secretarial section also had a significant effect.en_US
dc.format.extent13 pagesen_US
dc.rightsThis work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.en_US
dc.subjectSupportive roleen_US
dc.subject.otherABAC ODI Journal : -- Vision. Action. Outcome.
dc.subject.otherABAC ODI Journal : -- Vision. Action. Outcome. -- 2016
dc.titleDesigning and implementing ODI to improve communication and coordination: a case study standard manufacturing Co., Ltd., secretarial sectionen_US
dc.rights.holderAssumption Universityen_US
mods.genreJournal Articleen_US
mods.location.physicalLocation4th Floor (Cathedral of Learning)en_US[Full Text] (

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