Leveraging employee engagement and employee performance towards excellent service quality: an action research on TMD hair dressing and beauty salon services in Yangon, Myanmar
by Zaw, Aung Ye
Title: | Leveraging employee engagement and employee performance towards excellent service quality: an action research on TMD hair dressing and beauty salon services in Yangon, Myanmar |
Author(s): | Zaw, Aung Ye |
Degree name: | Doctor of Philosophy |
Degree level: | Doctoral |
Degree discipline: | Organization Development |
Degree department: | Graduate School of Business |
Degree grantor: | Assumption University |
Issued date: | 2015 |
Publisher: | Bangkok : Assumption University |
Description: |
Dissertation (Ph.D. OD)--Assumption University, 2015. |
Subject(s): | Organizational change
Organizational change -- Case studies Leadership |
Keyword(s): | Organization development
Organization development intervention Service quality Employee engagement Employee development Employee performance Hair dressing service in Yangon, Myanmar Beauty salon service in Yangon, Myanmar |
Resource type: | Dissertation |
Extent: | xiii, 187 p. : ill. ; 30 cm. |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights: | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. |
Rights holder(s): | Assumption University |
URI: | http://repository.au.edu/handle/6623004553/19349 |
Files in this item (EXCERPT) |
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View AU-Dissertation-Abstract-19349.pdf ( 501.56 KB ) |
Files in this item (CONTENT) |
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View AU-Dissertation-Fulltext-19349.pdf ( 10.78 MB ) |
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