An examination of the influencing factors toward customer satisfaction: case study of outpatient's satisfaction in a Private Hospital in Bangkok, Thailand
by MeiZi, Chen
Title: | An examination of the influencing factors toward customer satisfaction: case study of outpatient's satisfaction in a Private Hospital in Bangkok, Thailand |
Author(s): | MeiZi, Chen |
Degree name: | Master of Business Administration |
Degree level: | Masters |
Degree discipline: | Marketing |
Degree department: | Graduate School of Business |
Degree grantor: | Assumption University |
Issued date: | 2017 |
Publisher: | Bangkok : Assumption University |
Description: |
Thesis (M.B.A.)--Assumption University, 2017. |
Subject(s): | Hospital case -- Quality control
Patient satisfaction Health services administration Private hospital in Bangkok -- Case studies Vejthani hospital in Bangkok -- Case studies |
Resource type: | Thesis |
Extent: | 160 p. ; 30 cm. |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights: | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. |
Rights holder(s): | Assumption University |
URI: | http://repository.au.edu/handle/6623004553/19689 |
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