Exploratory and explanatory sequential mixed method towards repurchase intention of second-hand toys for collecting from Annpatinya Thammatiwat’s Facebook
by Pattanawadee Chokhengtrakoon; Chittipa Ngamkroeckjoti
Title: | Exploratory and explanatory sequential mixed method towards repurchase intention of second-hand toys for collecting from Annpatinya Thammatiwat’s Facebook |
Author(s): | Pattanawadee Chokhengtrakoon
Chittipa Ngamkroeckjoti |
Issued date: | 2018-05 |
Citation: | 9th International Science, Social Science, Engineering and Energy Conference May 2nd-4th, 2018, Ambassador Hotel Bangkok, Thailand |
Abstract: |
This study focuses on the relationship between customers experience, trust, and repurchase intention of Annpatinya Thammatiwat’ Facebook. Three sub-variables of customer experiences comprise store offering, customer service, and fulfillment reliability. The questionnaire was 100% distributed online. Purposive and convenience sampling methods were applied. Approximately 20% of population from Annpatinya Thammatiwat’s Facebook visitors responded as our sample. This study applies mixed method both exploratory and explanatory sequential design. Also, Pearson correlation coefficient and multiple linear regression (MLR) is applied to test all hypotheses. |
Keyword(s): | Customer experience
Trust Repurchase intention |
Resource type: | Conference Paper |
Extent: | 31 pages |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights holder(s): | Pattanawadee Chokhengtrakoon Chittipa Ngamkroeckjoti |
URI: | http://repository.au.edu/handle/6623004553/21582 |
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