Communication satisfaction, employee engagement, job satisfaction, and job performance in higher education institutions
by Pongpipat Pongton; Sid Suntrayuth
Title: | Communication satisfaction, employee engagement, job satisfaction, and job performance in higher education institutions |
Author(s): | Pongpipat Pongton
Sid Suntrayuth |
Issued date: | 2019 |
Publisher: | Bangkok : Assumption University |
Citation: | ABAC Journal Vol. 39 No.3 (July-September 2019), 90-110 |
Abstract: |
This quantitative study investigates the relationships and impacts of communication satisfaction, employee engagement, job satisfaction, and job performance in higher education institutions in Thailand. Survey data were collected from 400 faculty members and staff who work in public and private universities in Thailand. The results from simple and multiple regression analyses show that communication satisfaction has a positive impact on job satisfaction and employee engagement; job satisfaction has a positive impact on employee engagement and job performance; and employee engagement has a positive impact on job performance. However, there is no evidence supporting a significant relationship between communication satisfaction and job performance. |
Subject(s): | ABAC Journal
ABAC Journal -- 2019 |
Keyword(s): | Communication
Engagement Satisfaction Performance Higher education |
Resource type: | Journal Article |
Extent: | 21 pages |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights: | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. |
Rights holder(s): | Assumption University |
URI: | http://repository.au.edu/handle/6623004553/22537 |
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