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  • ABAC Journal: Vol. 39 No. 3 (July - September 2019)
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Communication satisfaction, employee engagement, job satisfaction, and job performance in higher education institutions

by Pongpipat Pongton; Sid Suntrayuth

Title:

Communication satisfaction, employee engagement, job satisfaction, and job performance in higher education institutions

Author(s):

Pongpipat Pongton
Sid Suntrayuth

Issued date:

2019

Publisher:

Bangkok : Assumption University

Citation:

ABAC Journal Vol. 39 No.3 (July-September 2019), 90-110

Abstract:

This quantitative study investigates the relationships and impacts of communication satisfaction, employee engagement, job satisfaction, and job performance in higher education institutions in Thailand. Survey data were collected from 400 faculty members and staff who work in public and private universities in Thailand. The results from simple and multiple regression analyses show that communication satisfaction has a positive impact on job satisfaction and employee engagement; job satisfaction has a positive impact on employee engagement and job performance; and employee engagement has a positive impact on job performance. However, there is no evidence supporting a significant relationship between communication satisfaction and job performance.

Subject(s):

ABAC Journal
ABAC Journal -- 2019

Keyword(s):

Communication
Engagement
Satisfaction
Performance
Higher education

Resource type:

Journal Article

Extent:

21 pages

Type:

Text

File type:

application/pdf

Language:

eng

Rights:

This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.

Rights holder(s):

Assumption University

URI:

http://repository.au.edu/handle/6623004553/22537
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  • ABAC Journal: Vol. 39 No. 3 (July - September 2019) [3]


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Bangkok Thailand 10240  
Tel.: (662) 3004543-62 Ext. 3402  
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E-Mail Library : library@au.edu  


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Samuthprakarn Thailand 10540
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Fax.: (662) 7191544
E-Mail Library : library@au.edu
 

 



Copyright © Assumption University.
All Rights Reserved.

Contact Us

The St. Gabriel's Library   
Hua Mak Campus  
Ramkhamhaeng 24, Hua Mak  
Bangkok Thailand 10240  
Tel.: (662) 3004543-62 Ext. 3402  
Fax.: (662) 7191544  
E-Mail Library : library@au.edu  


The Cathedral of Learning Library
Suvarnabhumi Campus
Bang Na-Trad Km. 26 Bangsaothong
Samuthprakarn Thailand 10540
Tel.: (662) 7232024, 7232025
Fax.: (662) 7191544
E-Mail Library : library@au.edu
 

 

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