The effects of complainant feelings and beliefs on responsive behavior : a study of shoppers of hypermarkets in Bangkok
by Oratai Wisetraksakul
Title: | The effects of complainant feelings and beliefs on responsive behavior : a study of shoppers of hypermarkets in Bangkok |
Author(s): | Oratai Wisetraksakul |
Degree level: | Masters |
Degree department: | Graduate School of Business |
Degree grantor: | Assumption University |
Issued date: | 2002 |
Publisher: | Assumption University |
Description: |
A Thesis submitted in partial fulfillment of the requirements for the degree of Master of Business Administration. |
Subject(s): | Customer services
Consumer satisfaction |
Resource type: | Thesis |
Edition: | 1st ed. |
Extent: | 101 p. ; 30 cm. |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights: | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. |
URI: | http://repository.au.edu/handle/6623004553/2428 |
Files in this item (EXCERPT) |
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| View AU-Thesis-Abstract-153773.pdf ( 166.83 KB ) |
Files in this item (CONTENT) |
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| View AU-Thesis-Fulltext-153773.pdf ( 2.53 MB ) |
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