The improvement of stock allocation lead time by using lean six sigma
by Pattama Sangphang; Srobol Smutkupt; Donn Pjongluck
Title: | The improvement of stock allocation lead time by using lean six sigma |
Author(s): | Pattama Sangphang
Srobol Smutkupt Donn Pjongluck |
Issued date: | 2020 |
Publisher: | Assumption University Press |
Citation: | Journal of Supply Chain Management: Research & Practice 14, 2 (December 2020), 39-45 |
Abstract: |
In the high level of competition in the market, customer satisfaction is very important for many companies to respond to the customer requirementsuch as on-time delivery. The current stock allocation process of company is inefficient to respond to on-time delivery and achieve customer requirement. The purpose of this research was to improve the stock allocation process of company by reducing sales order lines adjustment and lead time process. DMAIC model was applied to find activities that should be improved. The redesign process was created and implemented by eliminating the three adjustment reasons.After the implementation, the lead time of stock allocation process was reduced from 11 hours to 4 hours, and the sales order lines adjustment percentage wasreduced from 58% to 16% in the first month of implementation, 13% in the second month, and 12% in the third month. |
Description: |
In English ; abstract in English and Thai. |
Subject(s): | Journal of Supply Chain Management: -- Research & Practice
Journal of Supply Chain Management: -- Research & Practice -- 2020 |
Keyword(s): | Stock allocation
Process improvement DMAIC Customer satisfaction |
Resource type: | Journal Article |
Extent: | 7 pages |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights: | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. |
Rights holder(s): | Assumption University |
URI: | http://repository.au.edu/handle/6623004553/24314 |
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