Now showing items 1-7 of 7

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    Developing student leadership readiness, core leadership skills to enhance student engagement through organization development intervention: action research at Zhejiang Yuexiu University of foreign languages in Zhejiang Province, The people’s republic of China 

    Li, Bing; Kim, Seongdok (2021)

    Student leadership development has captured increasing concern in the field of education. Leadership plays an integral part in the fulfillment of 21st-century skills, namely, career and life skills,toadapt to the changing circumstancesand the need to cultivate talent. The present action research aimed to utilize effective OD interventions to develop students’leadership readiness and core leadership skills to enhance student engagement in campus-basedextracurricular activities in a privateuniversity in China. The action ...
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    Hospitality and tourism industry Post-COVID-19: a silver lining in the dark cloud 

    Batra, Adarsh (2021)

    It is the sad truth that all hospitality and tourism (H&T) related businesses are experiencing setbacksin 2020, some greater than others, and are trying to navigate out of the storm. Coronavirus has changed the face of the global H&T industry which isnot the same as it was in 2019 and before it. Countries reliant on hospitality, and tourismfor their growth are experiencing particularly large disruptions. In the meantime, H&T businesses face tremendous uncertainty around what comes next. However, H&T businesses need to ...
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    How’s my English? The English communication needs of wellness spa therapists’ in Thailand 

    Jidapha Kraisri; Deocampo, Marilyn Fernandez (2021)

    This study focuses on the English communication needs of wellness spa therapists in Thailand. This is supported by an objective: to identify the needs of spa therapists in English communication specifically to the target situation. This study is deemed important so that a specific English language course can be recommended. The study employed a qualitative method employing observation and semi-structured interviews as instruments to collect data and used purposive sampling to select the participants. There were 30 spa therapists and one assistant ...
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    The influence of enterprise online information behavior on consumer satisfaction 

    Liang, Liu (2021)

    Based on findings from previous studies a model of the influence of enterprise online information behavior on consumer behaviors was formulated, analyzed, and developed using data collected by questionnaire from a sample of 479 consumers in the context of China. Enterprise behavior is represented by three constructs (information disclosure, interaction, and utilization) which influence consumer behaviors related to perceptions of pleasure, control, and attention and in turn consumer satisfaction. Many of the findings related to direct effects ...
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    An organization development intervention to enhance the learning organization: a case study of student affairs, Assumption University of Thailand 

    Tana Kaipunlert (2021)

    Higher education is evolving rapidly in today’s environment of global connectivity, technological advances and student diversity. The education industry must respond to these changes in order to remain viable. As a key division in the university, Student Affairs plays a vital role in helping universities respond to changes by ensuring that students’ needs are addressed effectively. To accomplish this, Student Affairs must continuously be able to improve by becoming skilled at creating, acquiring and transferring knowledge, in short, it must become ...
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    Power relations, some positive workplace outcomes, and non-managerial hotel employees’ responses: evidence from Nigeria 

    Alausa, Bello Kayode; Batra, Adarsh (2021)

    The paper approaches the management of performance (attitudes and behavior) by exploring power relations among non-managerial employees of selected hotels in Nigeria. The qualitative paradigm is embraced, using in-depth interviews and constructivism to interrogate the perception of lower participants in organizations.Sixty-sevenresearch participants were involved.The study suggests that it is power relations that underlie the employees’ five positive workplace outcomes. The paper calls on management in organizations to concentrate ...
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    Strategies exploration for academic achievement improvement through organization development interventions (ODI) :a study of Kwara State University, Malete 

    Fagbolu, Olukemi; Fallon, Julia (2021)

    This paper focuses on exploring possible strategies for academic achievement improvement of tourism management students. The study in ODI perspective utilizes action research and survey feedback approach and employed mixed methodology comprising quantitative and qualitative in Nigeria context. Data were collected using semi structured questionnaire. Quantitative data are presented on tables and pie charts and analyzed through PSPP statistical analysis free software tool entailing simple descriptives, percentages and means (M). It presents, codifies, ...