Now showing items 21-40 of 68

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    Leveraging employee engagement and employee performance towards excellent service quality: an action research on TMD Hair Dressing and Beauty Salon Services in Yangon, Myanmar 

    Fernando, Maria Socorro Cristina L. (2016)

    This research paper analyzed the impact of employee engagement and employee performance on the service quality of TMD Hairdressing and Beauty Salon Services in Yangon, Myanmar. This study used organization development interventions (ODIs) to improve employee engagement, employee performance and service quality. The objectives were: to assess and analyze the current situation of the organization; to design and implement the deliberate organization development interventions (ODIs); to measure the initial impact of ODIs; to determine the difference ...
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    An exploration of the factors concerned with reducing the use of plastic carrier bags in Bangkok, Thailand 

    Hohmann, Roland; Chutawat Wattana; Phichittra Sracheam; Supichaya Siriapornsakul; Vorapot Ruckthum (2016)

    This research is an exploratory study to examine the attitude of people in Bangkok, Thailand, towards the reduction in use of plastic shopping bags. The research objective is to provide recommendations for policymakers as well as stakeholders in the public and private sector as to how plastic bag use may be effectively reduced. Key findings are that the four factors of the independent variable 'Use of plastic bags in Bangkok' and four of the demographic variables Gender, Nationality, Age, and Occupation are all significantly related to the ...
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    A factor analysis on ideal leadership characteristics among young MBA students: a case study of international MBA program in Assumption University 

    Raoufian, Mohammad; Sirichai Preudhikulpradab (2016)

    This survey research used the quantitative approach and examined four variables, consisting of self-awareness, communication, trust, and team-building literature review. This study was conducted at Assumption University of Thailand, Hua-mak campus among current international MBA program students who were employees in different organizations in Bangkok. for analyzing the gathered data, analysis descriptive statistics and factor analysis were used to find out the perception of respondents, specifying the characteristics that were appropriate for ...
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    Designing and implementing ODI to improve communication and coordination: a case study standard manufacturing Co., Ltd., secretarial section 

    Wantida Khumtong; Sirichai Preudhikulpradab (2016)

    This is a research project with a proposed ODI to improve the communication and coordination between the secretarial section and other departments. The researcher designed an appropriate OD Intervention to improve communication and coordination. The first intervention was designing a manual and provided training to the departments who coordinated directly with the secretarial section. The second intervention involved communication training for the secretarial section. This study used quantitative research method. It consisted of two sets of ...
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    Organization citizenship behaviour path analysis: justice, trust, satisfaction and commitment 

    Kittiwat Watcharachatchawan; Steane, Peter (2016)

    The paper examines the impact of: organization justice, transactional: attitudinal commitment, organization trust, and job satisfaction on organization citizenship behaviour. The study was conducted on the primary and secondary catholic schools in Thailand. The organizational objective is to provide an understanding of the relationship between the variables in the organization development area. The sample of the study involved 350 respondents from 10 schools with work groups ranging from top-management, support-management, teachers, as well ...
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    Service quality improvement through ODI: a case study of Prem Mansion, Bangkok 

    Sarinee Keyuraphan; Sirichai Preudhikulpradab (2016)

    this study aims to determine the initial impact of organization development intervention on willingness, problem resolution, time management, and communication skills of employees to enhance service quality and customer satisfaction. Consequently, the work is expected to benefit the organization of Prem Mansion itself in terms of better reputation and trust resulting from the improved service quality. The research covers three phases-Pre-ODI, ODI implementation, and Post-ODI. The first stage is to seek to understand the current situation, ...
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    The study of the relationship between push factors, pull factors, tour guide performance and tourists' satisfaction in Bangkok, Thailand 

    Rattanaporn Siajaroen; Sming Chungviwatanant (2016)

    This research determined the relationship between push factors, pull factors, tour guide performance and tourists' satisfaction; specifically, the Chinese and German tourists who visited Bangkok during the month of October and November 2015. The research collected data from 200 respondents by distributing questionnaires to tourists groups. Non-probability sampling, quota sampling and convenience sampling were applied. One hundred samples were collected from Chinese tourists and another 100 samples were collected from German tourists. One hundred ...
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    Using large scale individual creativity to improve organisational efficiency 

    Vorapot Ruckthum (2016)

    This study reviews the outcomes from six similar organisational interventions two from the USA, three from the UK (one using Appreciative Inquiry) and one from Romania. By way of an illustration the process used by one of the interventions (Clapp, 1991) is described in detail. This process uses a well-defined problem to elicit potential solutions from people working in the organisation who have knowledge of the problem area. The results are compared with the five other interventions that use a similar process. The results show that given a ...
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    Using WBL as ODI to improve work environment and well-being of employee 

    Kijchai Chotikamankong; Sirichai Preudhikulpradab (2017)

    This research was undertaken at SC Siam Supply and Sounds. The study was an action research, focus on work environment and well-being of employees The objectives of research comprise of three; 1) To determine the current situation of work environment and well-being of employees; 2)To identify if using WBL as ODI can improve work environment and well-being of employee and 3) To compare the difference between preODI and post-ODI. Data collection techniques of this study were survey, observation and interview while the respondents were employees ...
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    The cross-cultural use of the Kirton adaption-innovation inventory: a further exploration 

    Clapp, Ray; Vorapot Ruckthum (2017)

    English language measures such as the bipolar scale of cognitive style (Kirton, 2005) are not easily understood by people within diverse cultures and languages where English is spoken as a second language. Particularly the scoring of opposites when many items represent each end of the dimensional continuum and where items that represent one of the poles are reverse scored to produce the final score. Understanding can be improved by using a translation of item meaning into the target language. However, a more efficient method is the use of ...
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    Organization redesign process as ODI on organizational factors and human dynamics 

    Lynn, Nandy; Lu, Lee Hsing (2017)

    This paper demonstrated the importance of organization redesigning in the face of drastic socio-economical, political changes as well as internal and external (with and without anticipated) challenges; the impacts of effective design on organizational components; and the approach and process on how to redesign organizational factors for better results on human dynamics. It was based on in-depth, real-time, and action research at a public Internet service providing company in Myanmar conducted from January 2015 to end February 2016. Based ...
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    The student’s self-designed learning activities influencing their learning achievement: a case study of an English tutorial center in Krabi 

    Onnicha Ariyawong; Thanawan Phongsatha (2017)

    The implementation of the “self-designed learning activities” method in fifteen secondary school students who were conveniently selected at an English tutorial center in Krabi has been explored. The investigation was carried out by employing the pretest and post-test to determine the level of their knowledge prior to and after implementing self-designed activities. The observation during 36 hours classroom participation had been recorded to see levels of their skills improvement. The questionnaires were used to identify a level of students’ ...
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    An evaluation of the relationships between psychological climate and the styles of cognitive preference and manifest ideas 

    Clapp, Ray; Vorapot Ruckthum (2017)

    This study challenges the assumption that the bipolar characteristics of adaption and innovation associated with individual cognitive style preferences directly characterise the content of manifest ideas and in turn the characteristics of organisational change. The findings show psychological climate (in support of the organisational change process) used in this study is significantly related to ideas with adaptive characteristics, but less so to those with innovative characteristics. Furthermore, cognitive style is significantly related ...
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    Enhancing team learning in a faith based organization in Myanmar: an action research approach 

    Soe, S. Myat; Fernando, Maria Socorro Cristina L. (2017)

    The main purpose of this research is to enhance team learning in a faith based organization in Myanmar. The objective of this research is to determine the current situation of the organization in terms of team learning and implement an appropriate OD intervention and action plan to sustain continuous team learning in the organization. This study benefits the organization by providing the opportunity to identify the current situation and find ways to improve for future development. Good working environment, coordination and collaboration ...
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    Exploring the relationship between self-directed learning and research competency in graduate students 

    Watana Vinitwatanakhun (2018)

    This purpose of this study was to examine the relationship between self-directed learning and research competency in graduate students. The participants were graduate students studying at the master’s degree level in education programs at one institution of higher education. The total number of participants in this study was sixty-five students (N=65). The Self-Directed Learning Rating Scale (SDLRS) developed by Guglielmino (1977, 1991), was used as the main instrument to evaluate graduate students’ self-directed learning readiness. Data ...
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    The factors affecting healthy lifestyle and attitude towards organic foods: a case study of people living in Bangkok, Thailand 

    Aunchisa Charoenpanich; Rawin Vongurai (2018)

    Nowadays, people worldwide are more aware of agricultural residues in foods. Consumers start to find an alternative way in food purchase. Health and wellness are the new lifestyle status for Asian consumers who are more health-conscious and interested in organic foods. China and India are two of the fastest growing markets for organic foods. Thailand is known as food basket of Asia and kitchen of the world due to an abundance of natural resources, and has increasingly emphasized on organically grown foods. The Thai government has ...
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    Exploring 21st century teaching development model for lecturers: a case study of two universities in Vietnam 

    Do, Khoa; Fernando, Maria Socorro Cristina L. (2018)

    The world is changing day by day and education sector is also catching up to provide sufficient education outcomes required by society in 21st century. Teachers is one of key factors contributing to graduate quality. This study aims to explore the influence of soft skills in terms of critical thinking, problem-solving, communication, teamwork, and information management skills on teaching competency of lecturers at two faculties of two universities in Vietnam. The findings of quantitative and qualitative data indicated soft skills in terms ...
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    An initial analysis of leadership competencies for organization development intervention: a case study of educational QA agency 

    Phusima Pinyosinwat; Sirichai Preudhikulpradab (2018)

    This research is aims to determine the leadership competencies for organization development intervention; it is a case study on educational quality assessment (QA) agency in Thailand. The objectives consisted of first, to identify and compare the current and expected perception toward leadership competencies of employees and management, and second, to identify the most important leadership competency. The nature of this research work is research and development while employing the mixed method for data collection, analysis and interpretation. ...
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    Improving collaborative learning, student engagement and student performance through an experiential learning cycle: a case of Chinese exchange students of an undergraduate program 

    Wenting, He; Sirichai Preudhikulpradab (2018)

    The main purpose of this research is to improve collaborative learning, student engagement and student performance through an Experiential Learning Cycle. The target group was the 36 Chinese students who study “Business and Social Entrepreneurial” subject and are currently attending Chinese Exchange program. It is the case study of private university in Thailand. Instructional Development intervention was designed and applied using Kolb’s Experiential Learning Cycle and Organization Development and Change Management theories. Class activities ...
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    Investigation and attributes exploration on teacher overload in public schools of Nanchang City, China 

    Ye, Yan; Xiong, Jianhui (2019)

    This study mainly aimed to investigate the teacher overload in public schools of Nanchang City, China. A questionnaire based on Teacher Workload Survey (2016), Department of Education in United Kingdom was adapted and used in this study. The total of 10,380 public school teachers from all the primary, secondary and high schools of Nanchang were used as the population for this study. Questionnaire distribution and data collection were under the direction and assistance of Nanchang Education Department. The study proved that teacher overload ...