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AuthorChittipa Ngamkroeckjoti (1)Papali, Andre Solomon (1)SubjectCustomer facing employees (1)Customer orientation (1)
Customer retention (1)
Customer satisfaction (1)
Emotional commitment (1)Frontline employees (1)Service industry (1)... View MoreDate Issued2019 (1)

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A comparative study on the importance of customer orientation of frontline employees in the service industry 

Papali, Andre Solomon; Chittipa Ngamkroeckjoti (2019)
This research aims at finding a measurement system for companies to successfully measure their customer orientation. The research methodology adopted here would help companies to completely measure their customer’s ...


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Copyright © Assumption University.
All Rights Reserved.

Contact Us

The St. Gabriel's Library   
Hua Mak Campus  
Ramkhamhaeng 24, Hua Mak  
Bangkok Thailand 10240  
Tel.: (662) 3004543-62 Ext. 3402  
Fax.: (662) 7191544  
E-Mail Library : library@au.edu  


The Cathedral of Learning Library
Suvarnabhumi Campus
Bang Na-Trad Km. 26 Bangsaothong
Samuthprakarn Thailand 10540
Tel.: (662) 7232024, 7232025
Fax.: (662) 7191544
E-Mail Library : library@au.edu
 

 

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