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    An educational intervention to improve cross-cultural, conflict resolution skills in Thai medical tourism 

    Richeson, William M. (Assumption University, 2011)

    While low English language proficiencies create significant barriers to communication, cultural dimensions in Thai medical tourism make cross-cultural conflict resolution (CCCR) even more problematic. Previous studies and interventions in English Language Teaching (ELT), English for Specific Purposes (ESP) and Medical English Education (MEE) have focused on English language skills and cross-cultural knowledge. Significant improvements in conflict resolution skills have not been noted. This intervention integrates medical English ...