This quantitative study investigates the relationships and impacts of communication satisfaction, employee engagement, job satisfaction, and job performance in higher education institutions in Thailand. Survey data were collected from 400 faculty members and staff who work in public and private universities in Thailand. The results from simple and multiple regression analyses show that communication satisfaction has a positive impact on job satisfaction and employee engagement; job satisfaction has a positive impact on employee engagement...

The purpose of this study is to develop a concept of the dimensions of relationship quality for students and lecturers, using the Investment Theory. The determinants of relationship quality drawn from the Social Exchange Theory and their outcomes were investigated. Past studies examined relationship quality in various contexts, yet were limited in higher education. Relationship quality dimensions are evolving and mostly capture only “want to” and “ought to” stay in relationships, hence, this study added a “have to” aspect. This study adop...

In the past, the vast majority of Assumption University’s (AU) Myanmar graduates have tried to achieve better employment and higher socio-economic positions in other countries. English proficiency is a strength for AU graduates to obtain proper jobs, not only in Myanmar but also in other countries. Significant political reforms and economic developments in Myanmar have emerged since 2010. As a result, more employment opportunities have induced more AU graduates to work in their home country. On the other hand, these graduates have encount...