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Service quality in administrative departments of private universities in Thailand : strategies and recommendations
(Assumption University, 2004)
To be a service leader in the educational field, it is necessary for private universities to offer
quality services to students. As a continuation of the previous paper (Kitcharoen, 2004) on the service ...
The importance-performance analysis of service quality in administrative departments of private universities in Thailand
(Assumption University, 2004)
Service quality is one of key success factors that lead an organization to success in this era of
privatization. To be a service leader is very important in all industries, including education. It is very ...