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Now showing items 1-8 of 8
Cross-cultural study of Western and Thai subway' s passengers perception, overall satisfaction and consumer behavior
(2009-11)
The performance of the company service is an important issue for operative business activities. It effects in different levels of customer satisfaction, consumer behavior, and may affect different cultures. The objective ...
A study of Factors Affecting Customer’s Revisit Intention and Repurchase Intention towards Jingdong’s online shopping in Nanjing, China
(2015-08)
The propose of this study is to examine the effects of trust, customer satisfaction and
attitude towards the website on customers’ revisit intentions and repurchase intentions
towards Jingdong’s online shopping. The ...
Customer Satisfaction Towards Banking Service, Thailand
(2016-06)
The purpose of this study was to study about the factors that influence customer satisfaction towards the Siam
Commercial Bank, Thailand. In this research, the dependent variable is the customer satisfaction, while the ...
The Study on Factors Influencing Customer Satisfaction towards XYZ International Airline in Yangon, Myanmar
(2015-09)
The purpose of this research study was to examine the relationship between airline
image, service quality (in terms of tangibles, reliability, responsiveness, assurance
and empathy) perceived value and customer ...
Customer Satisfaction Affecting Behavioral Intention to Repurchase at Fast Food Restaurant in Bangkok, Thailand
(2016-06)
The objective of this research is to study factors affecting to behavioral intention to repurchase at
McDonald’s in Bangkok, Thailand, while independent variables are perceive value, restaurant image, food and
beverage ...
An Empirical Study of Customer Satisfaction towards Food Delivery Online Using Mobile Application in China
(2016-06)
Customer satisfaction surveys have become one of the most important tools in the e-service industry to found
out about problems and determine how to improve online services. They are essential to e-commence
companies’ ...
The study of the Factors Affecting the Customer Loyalty of Lotteria fast food restaurants in Yangon, Myanmar
(2015-09)
This study investigates the relationship between perceived service quality (tangibles, reliability,
responsiveness, assurance and empathy), image, perceived value and customer satisfaction.
To do so a survey was conducted ...
Measurement and evaluation of e-service quality dimension on customer satisfaction and brand loyalty towards online travel agency
(2018)
The continuous development of the Internet has facilitated businesses to enter into online web services. How businesses can utilize this growing business opportunity and can survive stiff competition is one of the important ...