Satisfaction of customers toward service quality of Berlitz Language Center : a case study at Silom Branch
by Anantaporn Saengthong
Title: | Satisfaction of customers toward service quality of Berlitz Language Center : a case study at Silom Branch |
Author(s): | Anantaporn Saengthong |
Degree name: | Master of Science |
Degree level: | Masters |
Degree discipline: | Management |
Degree department: | College of Internet Distance Education |
Degree grantor: | Assumption University |
Issued date: | 2008 |
Publisher: | Assumption University |
Description: |
Independent Study (M.Sc.Mgt.) -- Assumption University, 2008. |
Subject(s): | Berlitz Language Center -- Customer services -- Quality control
Customer services |
Resource type: | Independent Study |
Edition: | 1st ed. |
Extent: | 103 p. ; 30 cm. |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights: | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. |
URI: | http://repository.au.edu/handle/6623004553/8624 |
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