Application of importance-performance analysis model in evaluation service quality of diving tour operators in Nha Trang (Viet Nam)
Application of importance-performance analysis model in evaluation service quality of diving tour operators in Nha Trang (Viet Nam)
| au.identifier.bibno | 0022-4546 | |
| au.identifier.callno | Thesis 338.4791597 L755a 2014 | |
| dc.contributor.author | Linh, Vo Tran Hai | |
| dc.date.accessioned | 2016-08-30T07:45:01Z | |
| dc.date.available | 2016-08-30T07:45:01Z | |
| dc.date.issued | 2014 | |
| dc.description | Thesis (M.B.A.)--Assumption University, 2014. | en_US |
| dc.description | Includes bibliography | en_US |
| dc.format.extent | viii, 164 p. ; 30 cm. | en_US |
| dc.format.mimetype | application/pdf | en_US |
| dc.identifier.uri | https://repository.au.edu/handle/6623004553/18083 | |
| dc.language.iso | eng | en_US |
| dc.publisher | Bangkok : Assumption University | en_US |
| dc.rights | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. | en_US |
| dc.rights.holder | Assumption University | en_US |
| dc.subject.other | Diving -- Consumer satisfaction | en_US |
| dc.subject.other | Tourist trade ietnam | en_US |
| dc.subject.other | Scuba diving -- Vietnam -- Nha Trang | en_US |
| dc.subject.other | Recreational dive industry ietnam | en_US |
| dc.subject.other | Consumer satisfaction -- Evaluation | en_US |
| dc.subject.other | Service industries -- Quality control | en_US |
| dc.title | Application of importance-performance analysis model in evaluation service quality of diving tour operators in Nha Trang (Viet Nam) | en_US |
| dc.type | Text | en_US |
| mods.genre | Thesis | en_US |
| mods.location.physicalLocation | AU Archives, 4th Floor (Cathedral of Learning) | en_US |
| thesis.degree.department | Graduate School of Business | en_US |
| thesis.degree.discipline | Tourism Management | en_US |
| thesis.degree.grantor | Assumption University | en_US |
| thesis.degree.level | Masters | en_US |
| thesis.degree.name | Master of Business Administration | en_US |