Key components of service quality measurement system : a case study of International Petroleum 1987 Company Limited
Key components of service quality measurement system : a case study of International Petroleum 1987 Company Limited
| au.identifier.bibno | 0017-4793 | |
| au.identifier.callno | Thesis 658.812 M474k 2003 | |
| dc.contributor.advisor | Patricia Arttachariya | |
| dc.contributor.author | Maytinee Saelim | |
| dc.date.accessioned | 2015-06-26T05:14:01Z | |
| dc.date.available | 2015-06-26T05:14:01Z | |
| dc.date.issued | 2003 | |
| dc.description | Thesis (M.M.) -- Assumption University, 2003. | |
| dc.description | Includes bibliography. | |
| dc.format.extent | 125 p. : ill. ; 30 cm. | |
| dc.format.mimetype | application/pdf | |
| dc.identifier.uri | https://repository.au.edu/handle/6623004553/1936 | |
| dc.language.iso | eng | |
| dc.publisher | Assumption University | |
| dc.rights | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. | |
| dc.subject.other | International Petroleum 1987 Co., Ltd | |
| dc.subject.other | Customer services -- Management -- Case studies | |
| dc.subject.other | Service industries -- Quality control | |
| dc.title | Key components of service quality measurement system : a case study of International Petroleum 1987 Company Limited | en_US |
| dc.type | Text | |
| mods.edition | 1st ed. | |
| mods.genre | Thesis | |
| mods.location.physicalLocation | AU Archives, 4th Floor (Cathedral of Learning) | |
| thesis.degree.department | Graduate School of Business | |
| thesis.degree.grantor | Assumption University | |
| thesis.degree.level | Masters | |
| thesis.degree.name | Master of Management |