Effects of customer relationship management on customer satisfaction : a case study of Swedish Motors Corporation PCL

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AU-Thesis-Fulltext-188468.pdf (2.06 MB)
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Publisher
Assumption University
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Issued Date
2005
Copyright Date
Genre
Thesis
Series
Edition
1st ed.
Language
eng
File Type
application/pdf
No. of Pages/File Size
100 p. : ill. ; 30 cm.
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ISSN
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DOI
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Call number
Thesis 658.812 P796e 2005
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Citation
Title
Effects of customer relationship management on customer satisfaction : a case study of Swedish Motors Corporation PCL
Other title(s)
Author(s)
Pongsuwat Sakdavisarak
Editor(s)
Advisor(s)
Kristhanin, Luis Danai
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Abstract
Table of contents
Description
Thesis (M.M.) -- Assumption University, 2005.
Includes bibliography.
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Degree Name
Master of Management
Degree Level
Masters
Degree Department
Graduate School of Business
Degree Discipline
Degree Grantor(s)
Assumption University
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Subject(s)
Swedish Motors Corporation PCL
 Customer services -- Quality control
 Consumer satisfaction
 Customer services -- Management
Keyword(s)
Rights
This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
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Physical Location
AU Archives, 4th Floor (Cathedral of Learning)
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URI
https://repository.au.edu/handle/6623004553/1917
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Theses