Effects of customer relationship management on customer satisfaction : a case study of Swedish Motors Corporation PCL

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Publisher
Assumption University
Issued Date
2005
Genre
Thesis
Edition
1st ed.
Language
eng
File Type
application/pdf
No. of Pages/File Size
100 p. : ill. ; 30 cm.
Call number
Thesis 658.812 P796e 2005
Title
Effects of customer relationship management on customer satisfaction : a case study of Swedish Motors Corporation PCL
Author(s)
Pongsuwat Sakdavisarak
Advisor(s)
Kristhanin, Luis Danai
Description
Thesis (M.M.) -- Assumption University, 2005.
Includes bibliography.
Degree Name
Master of Management
Degree Level
Masters
Degree Department
Graduate School of Business
Degree Grantor(s)
Assumption University
Subject(s)
Swedish Motors Corporation PCL
 Customer services -- Quality control
 Consumer satisfaction
 Customer services -- Management
Rights
This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
Physical Location
AU Archives, 4th Floor (Cathedral of Learning)
URI
https://repository.au.edu/handle/6623004553/1917
Collections
Theses