Effects of customer relationship management on customer satisfaction : a case study of Swedish Motors Corporation PCL

au.identifier.bibno0018-8468
au.identifier.callnoThesis 658.812 P796e 2005
dc.contributor.advisorKristhanin, Luis Danaien
dc.contributor.authorPongsuwat Sakdavisarak
dc.date.accessioned2015-06-26T05:13:58Z
dc.date.available2015-06-26T05:13:58Z
dc.date.issued2005
dc.descriptionThesis (M.M.) -- Assumption University, 2005.
dc.descriptionIncludes bibliography.
dc.format.extent100 p. : ill. ; 30 cm.
dc.format.mimetypeapplication/pdf
dc.identifier.urihttps://repository.au.edu/handle/6623004553/1917
dc.language.isoeng
dc.publisherAssumption University
dc.rightsThis work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
dc.subject.otherSwedish Motors Corporation PCL
dc.subject.otherCustomer services -- Quality control
dc.subject.otherConsumer satisfaction
dc.subject.otherCustomer services -- Management
dc.titleEffects of customer relationship management on customer satisfaction : a case study of Swedish Motors Corporation PCLen_US
dc.typeText
mods.edition1st ed.
mods.genreThesis
mods.location.physicalLocationAU Archives, 4th Floor (Cathedral of Learning)
thesis.degree.departmentGraduate School of Business
thesis.degree.grantorAssumption University
thesis.degree.levelMasters
thesis.degree.nameMaster of Management
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