The study of service quality dimensions and call center performance : a case study of MSMS Company
item.page.files.original
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2004
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1st ed.
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eng
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application/pdf
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96 p. ; 30 cm.
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Thesis 658.812 A871s 2004
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The study of service quality dimensions and call center performance : a case study of MSMS Company
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item.page.dc.description.abstract
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Thesis (M.M.)--Assumption University, 2004.
Includes bibliography.
Includes bibliography.
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This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
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AU Archives, 4th Floor (Cathedral of Learning)