The study of service quality dimensions and call center performance : a case study of MSMS Company
The study of service quality dimensions and call center performance : a case study of MSMS Company
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Published date
2004
Resource type
Publisher
Bangkok : Assumption University
ISBN
ISSN
DOI
Call no.
Thesis 658.812 A871s 2004
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Edition
1st ed.
Copyrighted date
Language
eng
File type
application/pdf
Extent
96 p. ; 30 cm.
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Authors
Advisor
Other Contributor(s)
Citation
Degree name
Master of Management
Degree level
Masters
Degree discipline
Degree department
Graduate School of Business
Degree grantor
Assumption University
Abstract
Table of contents
Description
Thesis (M.M.)--Assumption University, 2004.
Includes bibliography.
Includes bibliography.
punsarn.dc.description.sponsorship
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Keyword(s)
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This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
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Location
AU Archives, 4th Floor (Cathedral of Learning)