A study of service quality of KFC restaurants in Bangkok using SERVPERF measurement
au.identifier.bibno | 0017-2586 | |
au.identifier.callno | Thesis 647.95 N821s 2004 | |
dc.contributor.author | Nopathat Chanhuttakorn | |
dc.date.accessioned | 2015-06-26T05:15:34Z | |
dc.date.available | 2015-06-26T05:15:34Z | |
dc.date.issued | 2004 | |
dc.description | Thesis (MBA) -- Assumption University, 2004. | |
dc.description | Includes bibliography | |
dc.format.extent | ix, 102 p. ; 30 cm. | |
dc.format.mimetype | application/pdf | |
dc.identifier.uri | https://repository.au.edu/handle/6623004553/2552 | |
dc.language.iso | eng | |
dc.publisher | Assumption University | |
dc.rights | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. | |
dc.subject.other | Consumer satisfaction -- Quality control | |
dc.subject.other | Fast food restaurants -- Management | |
dc.subject.other | KFC restaurants -- Customer services | |
dc.title | A study of service quality of KFC restaurants in Bangkok using SERVPERF measurement | en_US |
dc.type | Text | |
mods.edition | 1st ed. | |
mods.genre | Thesis | |
mods.location.physicalLocation | AU Archives, 4th Floor (Cathedral of Learning) | |
thesis.degree.department | Graduate School of Business | |
thesis.degree.discipline | Business Administration | |
thesis.degree.grantor | Assumption University | |
thesis.degree.level | Masters | |
thesis.degree.name | Master of Business Administration |
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