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2 Faculties
2.11 Graduate School of Business and Advanced Technology Management
Journal Articles
AU-GSB e-Journal
AU GSB: Vol. 5, No. 1 (June 2012)
A study of relationship between customer satisfaction and customer loyalty toward an economy hotel chain in Guangzhou, China
A study of relationship between customer satisfaction and customer loyalty toward an economy hotel chain in Guangzhou, China
Files (Excerpt)
au-gsbj-abstract-13380.pdf
(291.4 KB)
Publisher
Assumption University
Issued Date
2012
Genre
Journal Article
Language
eng
File Type
application/pdf
Citation
AU-GSB e-Journal 5, 1 (June 2012), 3-17
Title
A study of relationship between customer satisfaction and customer loyalty toward an economy hotel chain in Guangzhou, China
Author(s)
Sun, Shie
Other Contributor(s)
Assumption University. Graduate School of Business
Description
In English ; only abstract in English.
Subject(s)
Assumption University -- Periodicals
AU-GSB e-Journal
AU-GSB e-Journal -- 2012
Keyword(s)
Customer satisfaction
Service quality
Customer loyalty
Price
Rights
This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
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URI
https://repository.au.edu/handle/6623004553/13380
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AU GSB: Vol. 5, No. 1 (June 2012)
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