Customer satisfaction for service quality of the Bangkok International Airport

Files
AU-Thesis-Fulltext-188431.pdf (32.15 MB)
Files (Excerpt)
AU-Thesis-Abstract-188431.pdf (397.14 KB)
Publisher
Assumption University
Issued Date
2005
Genre
Thesis
Edition
1st ed.
Language
eng
File Type
application/pdf
No. of Pages/File Size
82 p. : ill. ; 30 cm.
Call number
Thesis 658.812 K98c 2005
Title
Customer satisfaction for service quality of the Bangkok International Airport
Author(s)
Kwankaew Tirasirichai
Advisor(s)
Mathur, Navin
Description
Thesis (M.A.(TRM)) -- Assumption University, 2005.
Includes bibliography.
Degree Name
Master of Arts
Degree Level
Masters
Degree Department
Graduate School of Business
Degree Discipline
Tourism Management
Degree Grantor(s)
Assumption University
Subject(s)
Customer services -- Management
 International Airport -- Customer services -- Quality control
 Consumer satisfaction
 Customer services -- Quality control
Rights
This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
Physical Location
AU Archives, 4th Floor (Cathedral of Learning)
URI
https://repository.au.edu/handle/6623004553/1615
Collections
Theses