Residential customer satisfaction survey on a call center in the power utility business

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au.identifier.bibno 0016-7266
au.identifier.callno Project Report CE6998 M474r 2004
dc.contributor.author Mayura Watamanont
dc.date.accessioned 2015-06-26T10:14:33Z
dc.date.available 2015-06-26T10:14:33Z
dc.date.issued 2000
dc.description Submitted in partial fulfillment of the requirements for the degree of Master of Science in Computer and Engineering Management Assumption University.
dc.description Includes bibliography.
dc.format.extent 94 p. : ill. ; 30 cm.
dc.format.mimetype application/pdf
dc.identifier.uri https://repository.au.edu/handle/6623004553/5253
dc.language.iso eng
dc.publisher Assumption University
dc.rights This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
dc.subject.other Metropolitan Electricity Authority
dc.subject.other Customer services -- Management
dc.title Residential customer satisfaction survey on a call center in the power utility business en_US
dc.type Text
mods.edition 1st ed.
mods.genre Project Report
mods.location.physicalLocation AU Archives, 4th Floor (Cathedral of Learning)
thesis.degree.department Graduate School of Business
thesis.degree.discipline Computer and Engineering Management
thesis.degree.grantor Assumption University
thesis.degree.level Masters
thesis.degree.name Master of Science
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