Customers' expectations and perceptions of service quality in a car repair business : a case study of 148 Theparak Co., Ltd
Customers' expectations and perceptions of service quality in a car repair business : a case study of 148 Theparak Co., Ltd
au.identifier.bibno | 0018-8341 | |
au.identifier.callno | IS MS7000 N722c 2007 | |
dc.contributor.advisor | Patricia Arttachariya | |
dc.contributor.author | Nisa Jaroenkajornkit | |
dc.date.accessioned | 2015-06-26T10:36:29Z | |
dc.date.available | 2015-06-26T10:36:29Z | |
dc.date.issued | 2007 | |
dc.description | Independent Study (M.Sc.Mgt.) -- Assumption University, 2007. | |
dc.description | Includes bibliography. | |
dc.format.extent | 94 p. ; 30 cm. | |
dc.format.mimetype | application/pdf | |
dc.identifier.uri | https://repository.au.edu/handle/6623004553/8643 | |
dc.language.iso | eng | |
dc.publisher | Assumption University | |
dc.rights | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. | |
dc.subject.other | 148 Theparak Company Limited | |
dc.subject.other | Customer services -- Quality control | |
dc.subject.other | Consumer satisfaction -- Research | |
dc.title | Customers' expectations and perceptions of service quality in a car repair business : a case study of 148 Theparak Co., Ltd | en_US |
dc.type | Text | |
mods.edition | 1st ed. | |
mods.genre | Independent Study | |
mods.location.physicalLocation | AU Archives, 4th Floor (Cathedral of Learning) | |
thesis.degree.department | College of Internet Distance Education | |
thesis.degree.discipline | Management | |
thesis.degree.grantor | Assumption University | |
thesis.degree.level | Masters | |
thesis.degree.name | Master of Science |
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