A comparative study of perceived car after-sales service quality dimensions and brand loyalty to two car manufacturers in Bangkok, Thailand
A comparative study of perceived car after-sales service quality dimensions and brand loyalty to two car manufacturers in Bangkok, Thailand
| au.identifier.bibno | 0020-0329 | |
| au.identifier.callno | Thesis 658.812 F442c 2010 | |
| dc.contributor.author | Fiati, Andrew Edem | |
| dc.date.accessioned | 2015-06-26T05:14:05Z | |
| dc.date.available | 2015-06-26T05:14:05Z | |
| dc.date.issued | 2010 | |
| dc.description | Thesis (MBA) -- Assumption University, 2010. | |
| dc.description | Includes bibliography. | |
| dc.format.extent | 158 p. ; 30 cm. + 1 CD-ROM (4 3/4 in.) | |
| dc.format.mimetype | application/pdf | |
| dc.identifier.uri | https://repository.au.edu/handle/6623004553/1961 | |
| dc.language.iso | eng | |
| dc.publisher | Bangkok : Assumption University | |
| dc.rights | This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner. | |
| dc.subject.other | Customer services -- Quality control | |
| dc.subject.other | Customer satisfaction | |
| dc.subject.other | Automobile industry and trade --Customer services -- Quality control | |
| dc.subject.other | Customer services -- Management | |
| dc.title | A comparative study of perceived car after-sales service quality dimensions and brand loyalty to two car manufacturers in Bangkok, Thailand | en_US |
| dc.type | Text | |
| mods.edition | 1st ed. | |
| mods.genre | Thesis | |
| mods.location.physicalLocation | AU Archives, 4th Floor (Cathedral of Learning) | |
| thesis.degree.department | Graduate School of Business | |
| thesis.degree.discipline | Business Administration | |
| thesis.degree.grantor | Assumption University | |
| thesis.degree.level | Masters | |
| thesis.degree.name | Master of Business Administration |