A comparative study of Asian and Western customers' satisfaction with the service quality of Suvarnabhumi International Airport

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Publisher
Bangkok : Assumption University
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Issued Date
2008
Copyright Date
Genre
Thesis
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Edition
1st ed.
Language
eng
File Type
application/pdf
No. of Pages/File Size
175 p. ; 30 cm.+ 1 CD-ROM (4 3/4 in.)
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Thesis 658.812 T428c 2008
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Title
A comparative study of Asian and Western customers' satisfaction with the service quality of Suvarnabhumi International Airport
Other title(s)
Author(s)
Thidarath Chuenprasertsuk
Editor(s)
Advisor(s)
Sirion Chaipoopirutana
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Abstract
Table of contents
Description
Thesis (M.B.A.)--Assumption University, 2008.
Includes bibliography.
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Spatial coverage
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Degree Name
Master of Business Administration
Degree Level
Masters
Degree Department
Graduate School of Business
Degree Discipline
Business Administration
Degree Grantor(s)
Assumption University
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Subject(s)
Customer services -- Quality control
 Customer services -- Management
 Consumer satisfaction
Keyword(s)
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This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
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Physical Location
AU Archives, 4th Floor (Cathedral of Learning)
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URI
https://repository.au.edu/handle/6623004553/2431
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Theses