Factors Affect Turnover Intention of Bangkok Air Conditioning Company
Factors Affect Turnover Intention of Bangkok Air Conditioning Company
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2013-03
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eng
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application/pdf
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6 pages
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Proceedings of the IRISET ICEMCE’2013 and ICHCES’2013, Pattaya, Thailand, March 15-16, 2013:26-31
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Abstract
This study aims to elaborate the human resource
department of a Bangkok air conditioning company to understand
how to improve the turnover intention of employees based on their
perception towards the company. Based on dual relationship, the first
examines the relationship between environmental factors and job
satisfaction. The second is the relationship between job satisfaction
and turnover intention. Turnover intention revealed the likelihood of
leaving the current job by an employee. If turnover rate of skilled
professionals was high, the organization might lose the human
capital, such as skill, knowledge, and trained human resources to his
competitors. Thus, turnover of these individuals incurred both
replacement costs and a competitive loss of this company. This
research studied factors influencing employees’ turnover intention. A
total population of 400 questionnaires was quantitatively distributed
in an Air Conditioning Company located in Bangkok only. Census
survey was adopted. The influences of perception, job satisfaction,
and turnover intention were identified through structural equation
modeling (AMOS) version 20. The casual relationships among
working condition, salary and incentives, supervision, nature of work,
career opportunities, job satisfaction, and turnover intention were also
confirmed.