An initial analysis of leadership competencies for organization development intervention: a case study of educational QA agency
An initial analysis of leadership competencies for organization development intervention: a case study of educational QA agency
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2018
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eng
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35 pages
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ABAC ODI Journal : Vision. Action. Outcome. 5, 2 (July-December 2018), 1-35
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Abstract
This research is aims to determine the leadership competencies for organization
development intervention; it is a case study on educational quality assessment (QA) agency
in Thailand. The objectives consisted of first, to identify and compare the current and
expected perception toward leadership competencies of employees and management, and
second, to identify the most important leadership competency. The nature of this research
work is research and development while employing the mixed method for data collection,
analysis and interpretation. The eighty-one employees completed the questionnaires and ten
of them were interviewed. The content validity on the instruments were reviewed by three
experts prior to the realiability, Cronbach’s Alpha was tested. The result of reliability
Cronbach indicated 0.968 on all questions in the questionniare. Key findings based on the
survey showed that leaders “sometimes” demonstrated leading behaviors. Top three
leadership competencies that are frequently perceived comprised professional knowledge,
decision-making/problem-solving, and development of others. Statistically, there was
significant difference between current and expected perception in every leadership
competency component with the P value of 0.01. When comparing the perception between
management and employee, it was found to have significant difference in driving result,
strategic thinking and communication. When ranking all components of leadership
competencies to determine the most important factors, the most important leadership
competencies were professional knowledge, following with driving results, and strategic
thinking. Qualitatively based on the interviews, employees recognized the needs for
leadership competency to be develop with the emphasis on development of others, building
a team, and supporting work performance. In conclusion, based on mixed methods data, the
recommendations for leadership competency of the participating organization were that
first, a roadmap to leadership competency development is essential, and second,
customization on leadership competency in practices is to be done appropriately to
minimize leadership competency gap among the management level.
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