A study of customer expectations and perceptions toward service quality : a case study of procurement department of Bank of Ayudhya

Files
AU-Project-Report-Fulltext-200630.PDF (3.72 MB)
AU-Project-Report-Abstract-200630.PDF (449.06 KB)
Publisher
Bangkok : Assumption University
Issued Date
2010
Genre
Project Report
Edition
1st ed.
Language
eng
File Type
application/pdf
No. of Pages/File Size
88 p. ; 30 cm.
Call number
Project Report SCM2202 S251s 2010
Title
A study of customer expectations and perceptions toward service quality : a case study of procurement department of Bank of Ayudhya
Author(s)
Sarunya Thamvaranon
Advisor(s)
Goh, Adam
Description
Project Report (M.S.)--Assumption University, 2010.
Includes bibliography.
Degree Name
Master of Science
Degree Level
Masters
Degree Department
Martin de Tours School of Management
Degree Discipline
Supply Chain Management
Degree Grantor(s)
Assumption University
Subject(s)
Business logistics
 Industrial procurement
Rights
This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
Physical Location
AU Archives, 4th Floor (Cathedral of Learning)
URI
https://repository.au.edu/handle/6623004553/3119
Collections
Project’s Reports/Final Reports